Your  Account:

Username & Password/Passphrase


  1. If you are unable to log in to your account, change your password using the Create or Change Password button below.

  2. If you are unable complete a password reset using one of the available recovery methods (alternate email, phone or text), contact our Help Desk:

    Chat: Helpdesk Teams Chat
    (Instructions on how to access via Microsoft Teams)
    Phone: 760.750.4790
    Email: (fac-staff)
    Email: (students)

1. Change or Setup Your Password

Please login using the link below to create or change your password. Completing both steps takes just 5 minutes.

Password Requirements

Your password needs to be atleast 15 characters and no more than 32 characters. No special characters are required.

Password Expiration

With the added security of DUO multi-factor authentication, your password will only need to be updated once a year. 

When logging in, use, without the COUGARS part.

Create or Change Password

2. Set Up Self-Service Password Recovery

Enroll an alternative email address and phone number in the self-service password portal so that you can recover your account in the event that you forget your password. 

Self Service Password Recovery

Account Recovery Guide


Beginning on 12/08/2020, CSUSM is enforcing a new password standard which offers a greater flexibility in phrasing along with a reduced need to change or update your password as often.  

The new passwords 

  • will be valid for one year.
  • must be a minimum of 15 characters, a maximum of 32.
  • do not require capital or lowercase letters or special characters.
  • must not contain simple patterns or easy-to-guess phrases (i.e. password1234)
  • must not contain any part of your full name.

How to Protect Your Account

Passwords alone no longer provide adequate protection against cyberhacking. DUO multi-factor authentication adds a second layer of security to your CSUSM account. These two factors of verification include something you know – your username and password – and something you have – a phone with the DUO app or a key fob.

When signing into campus systems that have DUO enabled, you will be prompted to confirm your login by sending a push notification to your registered smartphone or entering the passcode displayed in the DUO app (or on your key fob). More information about DUO and multi-factor authentication can be found on the IITS for You webpage.

You can help protect your identity and your information by following a few simple rules:

  • Ensure you have Duo multi-factor authentication enabled on your account.
  • Do not reuse old passwords.
  • Don’t write down your password.
  • Don’t share your password with anyone else in person, by email, or online.