Clearing Cache and Cookies
After an upgrade, users might encounter anomalies with the display of fonts and certain images, such as the menu icon, favorites missing or unable to connect. Please clear the browser clear cache and cookies before reporting an issue.
How to Recover PeopleSoft Favorites
Some staff have reported that their favorites in MyCSUSM are missing. Instructions to recover missing favorites are here.
Time Reporting and HR Access
MyCSUSM is separated in two environments: Campus Solutions (CS) and Human Resources (HR). Instructions are here to access HR and submit time reports. The information steps show how to find the time sheets for students or absences for faculty and staff.
Viewing PeopleSoft Query Output
In some browsers in PS Query Viewer the "Run to Excel" is not available. A temporary work around is to select run to HTML and then downloading the results into Excel. As an alternative, the "Run to Excel" feature may work in some versions of Firefox.
On occasion, some browsers cause your PeopleSoft application to exhibit behaviors that vary from the expected behavior. Some of these differences are very subtle and have no impact while others may alter the look and function of PeopleSoft pages.
For optimal performance and compatibility with myCSUSM/PeopleSoft, we strongly recommend using the latest supported browser versions. Browsers older than the official supported releases have known issues and should not be used. For best results use the following browsers:
- Apple Safari for iOS, Release 10.x and above
- Apple Safari for OS X, Release 10.1 and above
- Google Chrome for Windows, Release 58.x and above
- Microsoft Edge, Release 39.14986 and above
- Mozilla Firefox, Release 52.x and above
- Internet Explorer, Release 11.x -Certified, but not recommended
|General Browsers||Explanation and Work-Around|
|Apple Safari for iOS, OS X|
Instructions page for CSUSM Oracle/PS 9.x and PeopleTools 8.56.08
Last updated February 4, 2020