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Updates

Last update: Saturday, March 30th @ 10:00am

  • Technical Support: IITS is providing technical support remotely for all members of the campus community. The preferred method to submit a request is via email at helpdesk@csusm.edu. You can also call 760.750.4790. For Cougar Courses and Zoom, email cchelp@csusm.edu. For MS Teams, email teamssupport@csusm.edu.
  • EQUIPMENT DISTRIBUTION HAS ENDED Due to the Governor's order for individuals to stay home, IITS has ended the equipment distribution program. Please monitor this page for updates should conditions allow for the program to be restarted.

IITS Incident Technology Response Plan

Notices

BE EXTRA CAUTIOUS WITH EMAIL DURING THIS PERIOD

IITS will never ask for your username or password.

A number of bad actors are using the Covid-19 pandemic to target us for money or credentials.

Be very careful – avoid unsolicited offers, do not visit websites that seem suspicious, and make sure your computer is protected with anti-malware. If you suspect that an email is not legitimate, forward to abuse@csusm.edu and we will analyze and inform you of any actions that need to be taken.