Support and Services
Featured Projects
Multi-Factor Authentication (MFA) (Completed)
Campus Phone Replacement (VoIP) (Active)
Campus Mobile App (Active)
Constituent Relationship Mgmt (Salesforce) (Active)
eOneCard System (Suspended)
Video Hosting Migration (MediaSite to MS Stream) (Suspended)
Notices
CSUSM is currently considering future options for a campus Learning Management System (LMS). The Academic Senate’s Technology Policy & Advisory Committee (TPAC), in collaboration with its Student Affairs Committee (SAC), has been tasked with evaluating our continued commitment to Moodle versus alternative platforms, as well as the possibility of reverting to the Moodle “theme” in place prior to Fall 2019.
Faculty can provide feedback in the form of survey and are also welcome to contact their TPAC representatives directly to share any thoughts or questions.
Visit this page for more information
Helpdesk
Phone: 760.750.4790
Email: helpdesk@csusm.edu (fac-staff)
Email: techsupport@csusm.edu (students)
Chat: Helpdesk Teams Chat
(Instructions on how to access via Microsoft Teams)
Submit a Support Ticket
REMOTE hours of operations:
- Monday - Friday: 8:00am - 5:00pm
- Closed Saturdays/Sundays & Campus Holidays
ON-CAMPUS support is strictly by appointment only
Appointment availability will end on 12/17/20 and resume 01/11/21
- Monday - Thursday: 10:00am - 4:00pm
Technology Loans and Onsite Support
Complete the form if you need to borrow equipment or return equipment that is no longer needed/damaged or if you are in need of of an in-person appointment for repair/replacement of CSUSM technology.
Schedule an onsite appointment
Faculty/Staff Technology Purchases
If you are considering purchasing any technology for your home office, please first
visit our list of recommended equipment and learn more about the technology purchase
request process.
Recommended Equipment