IITS for Staff

Quick Help

• Helpdesk (default all technology support) primarily provides technical assistance via phone, email, and other online tools.
  • Monday - Friday 8am - 5pm (remote)
  • Call: 760.750.4790 or
  • Submit a Ticket Online or
  • Initiate Tech Support via Teams Chat
• Video Conferencing Support
• Teams Support Email
  • Teams Office Hours (Monday - Thursday 9am-10am)
• Schedule an On-site Appointment
  • Monday - Thursday 10am - 4pm (on-campus strictly by appointment only)
  • Appointment availability will end on 12/17/20 and resume 01/11/21

Productivity Tools

• Quick Access

  • Adobe Sign (eSignature)
  • CougarApps Login
  • Office 365: Email, Excel, OneDrive, PowerPoint, Teams, Word, and more
  • Qualtrics Login
  • Search Tools: Locate Documents & Communications
  • Software Available
  • Zoom Login

• Guides & Services

  • Adobe Creative Cloud
  • Adobe Sign (eSignature)
  • CougarApps (Setup)
  • Email: Microsoft Outlook
  • Mobile App
  • Office 365: Productivity Tools
  • Phone System for Campus
  • Qualtrics: Forms and Surveys
  • Securely Storing and Sharing Files
  • Technology Purchases
  • Technology Refresh Program
  • Teams: Communication and collaboration
  • WiFi: Connecting to Campus
  • Zoom: Video Conferencing

Notices

Prior IITS Alerts & Notices