IITS for Staff
Quick Help
- Helpdesk (default all technology support) primarily provides technical assistance via phone,
email, and other online tools.
- Monday - Friday 8am - 5pm
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
- Video Conferencing Support
- Teams Support Email
Technology Loans
Request equipment loans to support your work at home (webcams, laptops, etc.)
Separating or Retiring from CSUSM
Prior to separating or retiring from CSUSM, please complete the following actions to ensure apropriate continuity. Continue reading...
Productivity Tools
- Adobe Creative Cloud
- Adobe Sign (eSignature)
- CougarApps (Setup)
- Email: Microsoft Outlook
- Generative AI & Copilot
- Mobile App
- Office 365: Productivity Tools
- Phone System for Campus
- Qualtrics: Forms and Surveys
- Securely Storing and Sharing Files
- Technology Purchases
- Technology Refresh Program
- Teams: Communication and collaboration
- WiFi: Connecting to Campus
- Zoom: Video Conferencing
Notices
IITS will be upgrading campus network equipment during spring break (March 18-21) alongside engineers from Deloitte as part of the CSU Common Network Initiative equipment refresh plan. CNI's mission is to maintain the baseline network infrastructure of CSU campuses. This equipment upgrade will begin early each morning and will cause short-term interruptions in wired and wireless connectivity on a building-by-building basis. View the building schedule