Instructional & Information Technology Services
Quick Help
- Helpdesk (default all technology support) primarily provides technical assistance via phone,
email, and other online tools.
- Monday - Friday 8am - 5pm (remote)
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
- Video Conferencing Support
- Teams Support Email
- Schedule an On-site Appointment
- Monday - Thursday 10am - 4pm (on-campus strictly by appointment only)
- For borrowing & returning equipment or if you are in need of an in-person appointment for repair/replacement of CSUSM technology.
Productivity Tools
- Adobe Creative Cloud
- Adobe Sign (eSignature)
- CougarApps (Setup)
- Email: Microsoft Outlook
- Mobile App
- Office 365: Productivity Tools
- Phone System for Campus
- Qualtrics: Forms and Surveys
- Securely Storing and Sharing Files
- Technology Purchases
- Technology Refresh Program
- Teams: Communication and collaboration
- WiFi: Connecting to Campus
- Zoom: Video Conferencing