department menu

Notices - IITS Official Communications Archive

Audiences: Faculty  Staff 

Due to the number of technical support issues associated with the Return to Campus, IITS will not be able to respond to in-office requests for several days.  If you encounter any issues with your laptop or other wireless devices that require technical assistance, IITS will provide in-person support from a temporary outdoor Help Desk in the Craven Circle area for both walk-up and drive up support.

Hours will be Monday, Aug. 2nd at 9am – 5pm. 

If there is sufficient demand, IITS may continue to offer this service on Tuesday.  Updates will be posted to this alert.

Audiences: Faculty  Staff 

Return to Campus -- Week of August 2nd

As you return to your campus office, you should anticipate your technology will require time for updates and may run into other small issues before operating as expected/normal.

Issues to expect include old passwords blocking you from logging in, wireless connectivity issues, and overdue software patches being applied on your computer.

Please visit the IITS Reconnect to Campus website for more on what to expect.



Archived Posts

2021-07-23Some Teams Phone Users Receiving Spam CallsFaculty | StaffNotice
2021-07-19System Maintenance -- Cougar Courses unavailable between 10pm-11pm today, Monday, 7/19Faculty | Staff | StudentsNotice
2021-07-16Multiple Campus Systems Affected by Data Center Service IssueFaculty | Staff | StudentsService Alert
2021-07-08Phishing Attempt Warning: Student Gmail Accounts Targeted by Phishing MessageFaculty | Staff | StudentsNotice
2021-06-29Phishing Attempt Warning: Email BannerFaculty | Staff | StudentsNotice
2021-06-09Zoom Reports Some Users Unable to Start or Join MeetingsFaculty | Staff | StudentsService Alert
2021-05-28Voicemail System Service OutageFaculty | Staff | StudentsService Alert
2021-05-20CSUSM Currently Experiencing an Issue with Phone Services that Is impacting Calls to and from CampusFaculty | Staff | StudentsService Alert
2021-05-11Microsoft Outlook App Experiencing Intermittent IssuesFaculty | StaffService Alert
2021-05-06Adobe Sign is currently not allowing users to sign in and/or sign aggreementsFaculty | StaffService Alert
2021-04-27MiCollab and Micc Outbound Calls FailingStaffService Alert
2021-04-23Spectrum and Cox Customers - Reported Issues Reaching Campus SystemsFaculty | Staff | StudentsService Alert
2021-04-20Cougar Central Call Center - Currently DownFaculty | Staff | StudentsService Alert
2021-04-20Intermittent Network Issues Affecting MyCSUSM and other Campus ServicesFaculty | Staff | StudentsService Alert
2021-04-01Microsoft Services, Including Teams, Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-04-01Fall Classroom Technology PreviewFacultyNotice
2021-03-16Spectrum Internet Users Experiencing Issues When Accessing On-Campus Systems (Cougar Courses, Radar, etc.)Faculty | Staff | StudentsService Alert
2021-03-15Microsoft Services, Including Teams, Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-03-04CSUSM currently considering future options for campus Learning Management System (LMS)FacultyNotice
2021-02-17Microsoft Teams Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-02-16Sharepoint Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-02-09On-Campus Help Desk Appointments Unavailable Wednesday & Thursday, 02/10-02/11Faculty | Staff | StudentsNotice
2021-01-13Upcoming Cougar Courses Maintenance Tuesday, Jan. 19, from 7 a.m.-1 p.mFaculty | Staff | StudentsNotice
2021-01-13Passphrases & Duo Multi-factor Authentication Will Be Enforced Wednesday, Jan. 20thFaculty | Staff | StudentsNotice
2021-01-12Wireless Service in Sports Center, University Services Building, UVA, and Some Outdoor Areas Currently Experiencing Technical IssuesFaculty | Staff | StudentsService Alert
2020-12-24Technical Support is CLOSED until January 4thFaculty | Staff | StudentsNotice
2020-12-10CSUSM Adopting New Passphrase and Self-Service Password Reset Effective December 21stFaculty | Staff | StudentsNotice
2020-12-02Outlook Web Service Experiencing Intermittent IssuesFaculty | StaffService Alert
2020-11-30Activate Your DUO TodayStudentsNotice
2020-11-28Service Maintenance CompletedFaculty | Staff | StudentsNotice
2020-11-26Scheduled Service Maintenance Beginning 11/27Faculty | Staff | StudentsNotice
2020-11-12CougarApps (Citrix) Currently DownFaculty | Staff | StudentsService Alert
2020-11-06LogMeIn Experiencing Intermittent IssuesFaculty | StaffService Alert
2020-11-05Turnitin Experiencing Intermittent Issues with Similarity ReportsFaculty | StudentsService Alert
2020-11-02Cougar Courses - Daylight Savings Time Error Shifts Assignments One Hour EarlierFaculty | StudentsService Alert and InaccessbileFaculty | StudentsService Alert
2020-10-07Microsoft Services Experiencing Multiple IssuesFaculty | Staff | StudentsService Alert
2020-10-06Unauthorized System Access Event and Recommended ActionsFaculty | Staff | StudentsService Alert
2020-09-28Users Unable to Access Multiple Microsoft ServicesFaculty | Staff | StudentsService Alert
2020-09-21Cougar Courses Generated Emails Temporarily BlockedFaculty | StudentsService Alert
2020-09-20Zoom New Security Measures Pushed to NovemberFaculty | Staff | StudentsNotice
2020-09-18MS Teams Adds New Video Layouts and New Conversation ButtonFaculty | Staff | StudentsNotice
2020-09-17Cougar Courses Messages DelayedFaculty | StudentsService Alert
2020-09-03Campus App Has New Features for FallFaculty | Staff | StudentsNotice
2020-08-28USU Computer Lab Available for StudentsStudentsNotice
2020-08-21Maintenance - Community unavailableFaculty | Staff | StudentsService Alert
2020-08-31Cougar Courses Brief Outages Monday, Aug. 31Faculty | StudentsService Alert
2020-08-19Unscheduled Maintenance - Cougar Courses unavailableFaculty | StudentsService Alert
2020-08-19Campus Community Message - MATLAB AvailableFaculty | Staff | StudentsNotice
2020-08-17Student Message - Technology Resources & Equipment LoansStudentsNotice
2020-08-13Faculty Message - Fall Technology InformationFacultyNotice