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Instructional and Information Technology Services (IITS)

Notices - IITS Official Communications Archive

Audiences: Faculty  Staff  Students 

IITS will be upgrading campus network equipment during spring break (March 18-21) alongside engineers from Deloitte as part of the CSU Common Network Initiative equipment refresh plan. CNI's mission is to maintain the baseline network infrastructure of CSU campuses. This equipment upgrade will begin early each morning and will cause short-term interruptions in wired and wireless connectivity on a building-by-building basis. View the building schedule

Audiences: Faculty  Staff  Students 

 

Archived Posts

DateTitleAudienceType
2024-03-13Network Equipment UpgradeFaculty | Staff | StudentsNotice
2024-03-13Network Equipment UpgradeFaculty | Staff | StudentsNotice
2024-01-26Microsoft Teams Users Currently Experiencing Multiple IssuesFaculty | Staff | StudentsNotice
2023-09-05Campus Telephone System (Teams phones) Currently Experiencing Technical IssuesFaculty | Staff | StudentsService Alert
2023-07-20CougarApps Issue ResolvedFaculty | Staff | StudentsNotice
2023-07-20CougarApps Issue ResolvedFaculty | Staff | StudentsNotice
2023-07-20CougarApps Issue ResolvedFaculty | Staff | StudentsNotice
2023-07-20CougarApps Issue ResolvedFaculty | Staff | StudentsNotice
2023-07-20CougarApps Issue ResolvedFaculty | Staff | StudentsNotice
2023-07-19CougarApps Unavailable Untill Further NoticeFaculty | Staff | StudentsNotice
2023-07-18CougarApps Unavailable 12:00-1:00pm, 7/18Faculty | Staff | StudentsNotice
2023-04-20Some users may be unable to view or access Microsoft 365 apps or servicesNotice
2022-11-08Campus Wi-Fi Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2022-11-03Some Zoom Users Unable to Join MeetingsFaculty | Staff | StudentsService Alert
2022-10-31Instructions on Resolving Issues with MyCSUSM Not Working as Intended Post-UpgradeFaculty | Staff | StudentsService Alert
2022-10-25Campus Network Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2022-08-08Campus Wireless and Wired Internet Currently Experiencing Connectivity IssuesFaculty | Staff | StudentsService Alert
2022-07-25Campus Wireless Internet Service Currently Experiencing Technical IssuesFaculty | Staff | StudentsService Alert
2022-05-12Campus Wireless Network Currently Experiencing Technical IssuesFaculty | Staff | StudentsService Alert
2022-03-02Qualtrics Currently Experiencing Technical Issues - Emails Not SentFaculty | StaffService Alert
2022-02-09Clear/Not Clear Column on Student Roster Currently UnavailableFacultyService Alert
2021-12-15AWS Service Issues Affecting Login/Authentication to Campus SystemsFaculty | Staff | StudentsService Alert
2021-12-07[Campus Network] Planned System Maintenance - Tuesday, December 7th at 10:15pmFaculty | Staff | StudentsNotice
2021-12-03[TELEPHONE SYSTEM] Outbound Calling Currently DownFaculty | Staff | StudentsService Alert
2021-10-21Brief Network Outage - Service RestoredFaculty | Staff | StudentsService Alert
2021-10-05Cougar Courses - Restoration of Calendar FunctionalityFaculty | Staff | StudentsNotice
2021-09-17Cougar Courses - Restoration of Calendar FunctionalityFaculty | Staff | StudentsNotice
2021-08-30Connecting to Wifi - Please use CSUSM or EDUROAM, NOT CSUSM-OPENFaculty | Staff | StudentsNotice
2021-08-30Cougar Courses Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-08-24Microsoft Teams Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-07-29Issues to Expect as you Reconnect to your Campus TechnologyFaculty | StaffNotice
2021-07-23Some Teams Phone Users Receiving Spam CallsFaculty | StaffNotice
2021-07-19System Maintenance -- Cougar Courses unavailable between 10pm-11pm today, Monday, 7/19Faculty | Staff | StudentsNotice
2021-07-16Multiple Campus Systems Affected by Data Center Service IssueFaculty | Staff | StudentsService Alert
2021-07-08Phishing Attempt Warning: Student Gmail Accounts Targeted by Phishing MessageFaculty | Staff | StudentsNotice
2021-06-29Phishing Attempt Warning: Email BannerFaculty | Staff | StudentsNotice
2021-06-09Zoom Reports Some Users Unable to Start or Join MeetingsFaculty | Staff | StudentsService Alert
2021-05-28Voicemail System Service OutageFaculty | Staff | StudentsService Alert
2021-05-20CSUSM Currently Experiencing an Issue with Phone Services that Is impacting Calls to and from CampusFaculty | Staff | StudentsService Alert
2021-05-11Microsoft Outlook App Experiencing Intermittent IssuesFaculty | StaffService Alert
2021-05-06Adobe Sign is currently not allowing users to sign in and/or sign aggreementsFaculty | StaffService Alert
2021-04-27MiCollab and Micc Outbound Calls FailingStaffService Alert
2021-04-23Spectrum and Cox Customers - Reported Issues Reaching Campus SystemsFaculty | Staff | StudentsService Alert
2021-04-20Cougar Central Call Center - Currently DownFaculty | Staff | StudentsService Alert
2021-04-20Intermittent Network Issues Affecting MyCSUSM and other Campus ServicesFaculty | Staff | StudentsService Alert
2021-04-01Microsoft Services, Including Teams, Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-04-01Fall Classroom Technology PreviewFacultyNotice
2021-03-16Spectrum Internet Users Experiencing Issues When Accessing On-Campus Systems (Cougar Courses, Radar, etc.)Faculty | Staff | StudentsService Alert
2021-03-15Microsoft Services, Including Teams, Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-03-04CSUSM currently considering future options for campus Learning Management System (LMS)FacultyNotice
2021-02-17Microsoft Teams Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-02-16Sharepoint Experiencing Intermittent IssuesFaculty | Staff | StudentsService Alert
2021-02-09On-Campus Help Desk Appointments Unavailable Wednesday & Thursday, 02/10-02/11Faculty | Staff | StudentsNotice
2021-01-13Upcoming Cougar Courses Maintenance Tuesday, Jan. 19, from 7 a.m.-1 p.mFaculty | Staff | StudentsNotice
2021-01-13Passphrases & Duo Multi-factor Authentication Will Be Enforced Wednesday, Jan. 20thFaculty | Staff | StudentsNotice
2021-01-12Wireless Service in Sports Center, University Services Building, UVA, and Some Outdoor Areas Currently Experiencing Technical IssuesFaculty | Staff | StudentsService Alert
2020-12-24Technical Support is CLOSED until January 4thFaculty | Staff | StudentsNotice
2020-12-10CSUSM Adopting New Passphrase and Self-Service Password Reset Effective December 21stFaculty | Staff | StudentsNotice
2020-12-02Outlook Web Service Experiencing Intermittent IssuesFaculty | StaffService Alert
2020-11-30Activate Your DUO TodayStudentsNotice
2020-11-28Service Maintenance CompletedFaculty | Staff | StudentsNotice
2020-11-26Scheduled Service Maintenance Beginning 11/27Faculty | Staff | StudentsNotice
2020-11-12CougarApps (Citrix) Currently DownFaculty | Staff | StudentsService Alert
2020-11-06LogMeIn Experiencing Intermittent IssuesFaculty | StaffService Alert
2020-11-05Turnitin Experiencing Intermittent Issues with Similarity ReportsFaculty | StudentsService Alert
2020-11-02Cougar Courses - Daylight Savings Time Error Shifts Assignments One Hour EarlierFaculty | StudentsService Alert
2020-10-20Turnitin.com and Turnitinuk.com InaccessbileFaculty | StudentsService Alert
2020-10-07Microsoft Services Experiencing Multiple IssuesFaculty | Staff | StudentsService Alert
2020-10-06Unauthorized System Access Event and Recommended ActionsFaculty | Staff | StudentsService Alert
2020-09-28Users Unable to Access Multiple Microsoft ServicesFaculty | Staff | StudentsService Alert
2020-09-21Cougar Courses Generated Emails Temporarily BlockedFaculty | StudentsService Alert
2020-09-20Zoom New Security Measures Pushed to NovemberFaculty | Staff | StudentsNotice
2020-09-18MS Teams Adds New Video Layouts and New Conversation ButtonFaculty | Staff | StudentsNotice
2020-09-17Cougar Courses Messages DelayedFaculty | StudentsService Alert
2020-09-03Campus App Has New Features for FallFaculty | Staff | StudentsNotice
2020-08-28USU Computer Lab Available for StudentsStudentsNotice
2020-08-21Maintenance - Community unavailableFaculty | Staff | StudentsService Alert
2020-08-31Cougar Courses Brief Outages Monday, Aug. 31Faculty | StudentsService Alert
2020-08-19Unscheduled Maintenance - Cougar Courses unavailableFaculty | StudentsService Alert
2020-08-19Campus Community Message - MATLAB AvailableFaculty | Staff | StudentsNotice
2020-08-17Student Message - Technology Resources & Equipment LoansStudentsNotice
2020-08-13Faculty Message - Fall Technology InformationFacultyNotice