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Instructional and Information Technology Services (IITS)

Notice Details

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Incoming Calls to Teams Call Trees (queues) Experiencing Technical Issues
Audiences: Faculty  Staff 
Resolved: Monday, 03/03/2025 01:51 PM

Microsoft has reported the issue resolved. 

Investigating: Monday, 03/03/2025 09:34 AM

Microsoft is reporting technical issues with Teams call trees, which are currently impacting incoming calls to CSUSM call trees (queues). Microsoft is investigating the issue. 

Microsoft Teams one-on-one calls and Teams meetings are not impacted by this issue.