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IITS Support760.750.4790helpdesk@csusm.eduMonday - Friday: 8:00am - 5:00pm

Notice Details

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CougarApps (Citrix) Currently Down
Audiences: Faculty  Staff  Students 

Services with CougarApps are resuming, but require all users to have DUO (multi-factor authentication) setup and enabled.  CSUSM will begin broad deployment on November 16th.  

Faculty requiring immediate CougarApps access should email CougarApps faculty assistance at ca-faculty@csusm.edu.

Managers with staff requiring immediate CougarApps access should email CougarApps staff assistance at ca-staff@csusm.edu.

Students requiring CougarApps access will be contacted by their faculty. 


We continue to monitor CougarApps status.

Faculty requiring CougarApps access should contact Barbara Taylor (btlaylor@csusm.edu)

Managers with staff requiring CougarApps access should contact Diane Petersen (kai@csusm.edu)

Students requiring CougarApps access will be contacted by their faculty. 


We continue to monitor CougarApps status. Students requiring CougarApps access will be contacted by their faculty. 


We continue to monitor CougarApps status. Any faculty who requires CougarApps access should contact Barbara Taylor (btaylor@csusm.edu)


We continue to monitor CougarApps status. Any staff who requires CougarApps access should contact IITS Associate CIO Diane Petersen (kai@csusm.edu)


CougarApps (Citrix) continues to be unavailable for all users. We continue to investigate the issue. 

Next status update will be provided on Friday at 10am. 


CougarApps (Citrix) is currently down. We are investigating the issue and will provide more information as it becomes available.


IITS Support760.750.4790helpdesk@csusm.eduMonday - Friday: 8:00am - 5:00pm