Student email is managed by the campus using Gmail (Google Apps for Students).
Note for recently admitted students: Your campus email account (also referred to as your cougars email) will be created in April for Fall admits and November for Spring admits, once you have accepted your offer of admissions.
Students can access their email through a couple different methods:
Yes, once your campus account has been activated, your Gmail account will be active and will use the same password that is used for all other campus systems/computers.
While this is possible, we advise against this practice as once this setting is enabled, the campus no longer has any control over mailflow, and we will be unable to assist with questions or issues pertaining to email sent/not received.
Yes, students keep their CSUSM campus email indefinitely. If you require login help, please contact the Student Help Desk for assistance and information.
Faculty and staff email is managed by the campus using Microsoft (Outlook, Office 365).
DUO FIX: If your phone "Mail" no longer gets exchange email, first uninstall the existing CSUSM exchange account, then use the setup instructions below.
Faculty and staff can access their email through a few different avenues:
The listserv system has undergone a major upgrade (Jan. 2022), please see here for
an updated guide for list administrators: List Admin Guide
To join a mailing list (or request to join for those lists that require approval): send an email to the list subscription address, which will be in the form LISTNAMEemail@example.com. The subject and body of the message will be ignored, so it doesn't matter what you put there.
To leave a mailing list: send an email to the list subscription address, which will be in the form LISTNAMEfirstname.lastname@example.org.
You can view quarantined emails at any time by visiting https://protection.office.com/?hash=/quarantine. Emails in quarantine can be released to your inbox, reported as not junk, or you can simply leave them as-is.
Right-click on the Email one time. This will bring up a listing of options … choose
"Junk Email". From there, select "Add Sender to Blocked Senders List."
Outlook also lets you prevent Emails from an entire domain from getting into your inbox. To do so, first open Outlook.
An out of office can be setup to automatically reply advising individuals that you are not in the office. Microsoft provides multiple methods for configuring this in Outlook.
If you help setting up your Out of Office, please call the Faculty Staff Help Desk at 760-750-4790.
The tell-tale sign of an email scam is when someone requests your username and password. Simply put, do not respond to these types of emails.
If you have any question about the validity of an email you receive, please contact the Faculty/Staff Help Desk at 760-750-4790.
If you would like more information on Phishing, Please visit our Information Security site regarding Phishing.