- Adobe Creative Cloud
- Blackboard Ally
- CougarApps (Online Software)
- Cougar Courses Login (online courses)
- Duo (multi-factor authentication)
- Email Inbox (campus email account)
- File Sharing & Storage
- Free Internet & WiFi
- MyCSUSM Student Center (Degree planning & scheduling)
- Office 365 (licensed for students)
- Software Available (licensed for students)
- Teams (chat, video, and file collaboration)
- Zoom (video and chat conferencing)
- MATLAB (licensed for students)
Instructional & Information Technology Services
IITS ALERT - Resolved: Zoom Reports Technical Issues are Resolved (Posted: Wednesday, 06/09/2021 01:20 PM)
Quick Help
- Help Desk (default all technology support) primarily provides technical assistance via phone,
email, and other online tools.
- Monday - Friday 8am - 5pm (remote)
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
- Cougar Courses Help (email)
- Teams Support
- CougarBot (chat general questions)
- Request Equipment or Make an On-site Appointment
- Monday - Thursday 10am - 4pm (on-campus strictly by appointment only)
Quick Software Downloads
Licensed for student usage. Also see Quick Access list for additonal software.
Productivity Tools
- Adobe Creative Cloud
- Blackboard Ally
- CougarApps (Online Software)
- Cougar Courses Login (online courses)
- Duo (multi-factor authentication)
- Email Inbox (campus email account)
- File Sharing & Storage
- Free Internet & WiFi
- MyCSUSM Student Center (Degree planning & scheduling)
- Office 365 (licensed for students)
- Software Available (licensed for students)
- Teams (chat, video, and file collaboration)
- Zoom (video and chat conferencing)
- MATLAB (licensed for students)
Notices
Audiences: Faculty Staff Students
Resolved: Wednesday, 06/09/2021 01:20 PM
Zoom reports that the technical issues that affected joining and starting a meeting are now resolved.
FCC Announces Broadband and Technology Subsidies to Support Eligible Students
This past academic year created historical disruption for many students who faced income loss and other challenges. In response, the FCC will offer broadband and technology subsidies to eligible students (which includes Pell Grant recipients) through the Emergency Broadband Benefit Program, which will start accepting applications May 12th.
The Emergency Broadband Benefit Program will provide up to $50/month discount on broadband service, up to $75/month discount if the household is on qualifying Tribal lands, and a one-time discount of up to $100 for a laptop, tablet, or desktop computer. Students can visit https://getemergencybroadband.org to check if they qualify for this program and to apply for the discounts if they do.
FCC’s new program is an effort to reduce the digital divide (the gulf between those with easy access to technology and those without), an effort that complements CSUSM’s initiative of distributing free laptops and free wireless hotspots to students since March 2020.
(posted 05/06/21)