- Adobe Creative Cloud
- Blackboard Ally
- CougarApps (Online Software)
- Cougar Courses Login (online courses)
- Duo (multi-factor authentication)
- Email Inbox (campus email account)
- File Sharing & Storage
- Free Internet & WiFi
- MyCSUSM Student Center (Degree planning & scheduling)
- Office 365 (licensed for students)
- Software Available (licensed for students)
- Teams (chat, video, and file collaboration)
- Zoom (video and chat conferencing)
- MATLAB (licensed for students)
Instructional & Information Technology Services
IITS ALERT - Notice: Upcoming Cougar Courses Maintenance Tuesday, Jan. 19, from 7 a.m.-1 p.m (Posted: Wednesday, 01/13/2021 05:05 PM)
IITS ALERT - Notice: Passphrases & Duo Multi-factor Authentication Will Be Enforced Wednesday, Jan. 20th (Posted: Wednesday, 01/13/2021 05:00 PM)
Quick Help
- Helpdesk (default all technology support) primarily provides technical assistance via phone,
email, and other online tools.
- Monday - Friday 8am - 5pm (remote)
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
- Cougar Courses Help (email)
- Teams Support
- CougarBot (chat general questions)
- Schedule an On-site Appointment
- Monday - Thursday 10am - 4pm (on-campus strictly by appointment only)
- Appointment availability will end on 12/17/20 and resume 01/11/21
Quick Software Downloads
Licensed for student usage. Also see Quick Access list for additonal software.
Productivity Tools
- Adobe Creative Cloud
- Blackboard Ally
- CougarApps (Online Software)
- Cougar Courses Login (online courses)
- Duo (multi-factor authentication)
- Email Inbox (campus email account)
- File Sharing & Storage
- Free Internet & WiFi
- MyCSUSM Student Center (Degree planning & scheduling)
- Office 365 (licensed for students)
- Software Available (licensed for students)
- Teams (chat, video, and file collaboration)
- Zoom (video and chat conferencing)
- MATLAB (licensed for students)
Notices
Notice: Wednesday, 01/13/2021 05:05 PM
Cougar Courses will be unavailable Tuesday, Jan. 19, from 7 a.m.-1 p.m for scheduled maintenance. Please visit IITS For You for updates on availability during the maintenance.
Notice: Wednesday, 01/13/2021 05:00 PM
On Wednesday, Jan. 20, if you haven’t created a new passphrase and set up DUO, you will be unable to access CSUSM systems and will have to contact the IITS Help Desk for assistance.
If you have not yet enrolled in DUO, you will need to complete these steps prior to transitioning to a passphrase.
Enrolling in DUO MFA
Visit our DUO guide for instructions on how to enroll in DUO.
Creating a Passphrase and Recovery Option
Setting up your passphrase is easy. The two-step process takes about 5 minutes.