IITS for Students
IITS ALERT - Network Equipment Upgrade (Posted: Wednesday, 03/13/2024 04:10 PM)
IITS ALERT - Important Changes Impacting You (Posted: Wednesday, 03/13/2024 04:10 PM)
Quick Help
- Help Desk (default all technology support) primarily provides technical assistance via phone,
email, and other online tools.
- Monday - Friday 8am - 5pm
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
- Cougar Courses Help (email)
- Teams Support
- CougarBot (chat general questions)
Quick Software Downloads
Licensed for student usage. Also see Quick Access list for additonal software.
Technology Loans
Request equipment loans to support your learning (webcams, laptops, etc.)
Productivity Tools
- Adobe Creative Cloud
- Blackboard Ally
- CougarApps (Online Software)
- Cougar Courses Login (online courses)
- Duo (multi-factor authentication)
- Email (NEW Method - Microsoft campus email)
- Email (OLD Method campus email)
- File Sharing & Storage
- Free Internet & WiFi
- MyCSUSM Student Center (Degree planning & scheduling)
- Office 365 (licensed for students)
- Software Available (licensed for students)
- Teams (chat, video, and file collaboration)
- Zoom (video and chat conferencing)
- MATLAB (licensed for students)
Notices
Audiences: Faculty Staff Students
Notice (Low): Wednesday, 03/13/2024 04:10 PM
IITS will be upgrading campus network equipment during spring break (March 18-21) alongside engineers from Deloitte as part of the CSU Common Network Initiative equipment refresh plan. CNI's mission is to maintain the baseline network infrastructure of CSU campuses. This equipment upgrade will begin early each morning and will cause short-term interruptions in wired and wireless connectivity on a building-by-building basis. View the building schedule
Audiences: Faculty Staff Students
Notice (Low): Wednesday, 03/13/2024 04:10 PM