myCSUSM
For Faculty/Staff
As caring faculty/staff members, it is inevitable that you will encounter at least a few students you will be concerned about during the course of the semester for one reason or another. Sometimes, it can be hard to know what warrants a CCN referral, and how to go about making that referral if you decide it's necessary. Remember this rule of thumb: WHEN IN DOUBT, REFER!
Cougar Care Network (CCN) Syllabus Statement (Fall 2024+)
Please consider adding this statement to your syllabus to inform students about our
services and resources:
Their kind team provides resources, advocacy, and support. You can fill out a short referral form on their website csusm.edu/ccn, call them at 760-750-7627, email ccn@csusm.edu or stop by their office in the University Student Union, Suite 3500. You can also search quick online resources on their website 24 hours/day.
CCN Referral Form - Use this form to refer students to CCN
CCN Resource Links - Over 200 resources, including hotlines, that you can acccess 24 hours/day, especially helpful for students who prefer to research on their own.
4-Minute Video about CCN - Feel free to show this video to your classes.
Their kind team provides resources, advocacy, and support. You can fill out a short referral form on their website csusm.edu/ccn, call them at 760-750-7627, email ccn@csusm.edu or stop by their office in the University Student Union, Suite 3500. You can also search quick online resources on their website 24 hours/day.
CCN Referral Form - Use this form to refer students to CCN
CCN Resource Links - Over 200 resources, including hotlines, that you can acccess 24 hours/day, especially helpful for students who prefer to research on their own.
4-Minute Video about CCN - Feel free to show this video to your classes.
FAQ's
- When should students be referred to CCN?
At any time. Trust your instinct. If you are concerned about a student, please submit a referral.
- I am concerned about the immediate safety of my student. Should I refer the student
to CCN?This form is not designed as an emergency response notification. Please contact University Police at (760) 750-4567, or dial 911 if you have a reasonable suspicion that a student is a threat to self or others.
- If my student stopped attending class, what can I do?
Students stop attending classes for many reasons. If this occurs, please email the student with your concern and provide the CCN website and contact information (760-750-7627 or ccn@csusm.edu) so they can follow up with us, if necessary.
If you do not hear back from the student and if you are teaching GEL, GEW 101A/101B, GEO 102, UNIV, PHIL 110, Math 105/5, or Math 115, please submit an Early Academic Intervention Referral to CCN. On the CCN Referral Form, under Nature of Referral (drop-down menu), please select Early Academic Intervention. The referral then gets shared with the Offices of Undergraduate Studies and/or the Success Coaching team for assistance.
For assistance with ALL OTHER COURSES (not GEL, GEW 101A/101B, GEO 102, UNIV, PHIL 110, Math 105/5, or Math 115), please select CCN as the Nature of the Referral (not Early Academic Intervention) and a member of our team will contact the student.
- Can I expect a response once I submit a referral? What happens when I refer a student?
Yes, faculty and staff will receive an acknowledgment of their referral and additional information will be shared as appropriate.