Your  Account:

Duo Self-Enrollment

Got a new phone and need to update your Duo settings? Great news! You can now self-enroll & manage your CSUSM Duo devices!

Step 1

Log in to a CSUSM web resource, such as Office.com.

Step 2

After entering your username and password, the Duo prompt will appear. Click or tap "Manage devices":

duo-universal-prompt

Step 3

After clicking or tapping "Manage devices", you will be prompted to verify your identity by accepting a Duo MFA prompt:

verify_manage_devices

Step 4

On the Device Management page, select "Add a device":

manage_devices

Step 5

Select the Duo Mobile option:

add_device_prompt

Step 6

Enter your phone number:

enter_phone

Step 7

Confirm your phone number:

confirm_phone

Step 8

Confirm you own the phone by accepting a phone call from Duo:

call_phone

Step 9

Download the Duo Mobile app:

download_duo

Step 10

Open the Duo Mobile app on your phone and tap "+ Add" in the top right, then tap "Use QR code"

Step 11

Scan the QR code with your phone:

qr_code

Step 12

Enter the code generated by your Duo Mobile app into the prompt on the screen.

Congratulations, you can now use your new phone to log in to CSUSM!