Why are we doing this? Because of the widespread adoption of smart devices and their inherent susceptibility
to being lost or stolen it is necessary to take extra precautions to reduce risk to
Am I required to comply with this requirement? Yes. While we do not require employees to receive work email on their mobile devices,
if you choose to receive work email through your device’s native mail application,
you must comply with this new requirement.
What authentication methods are allowed? Due to the way that our email service (Exchange) enforces this requirement, only passwords
and passcodes are allowed. Other forms of authentication such as, fingerprint readers,
pattern unlocks, or facial recognition are disabled.
What if I forget my passcode? Often, the only way to reset/remove the passcode from your phone is to completely
wipe your phone. This can be done through iCloud, Google, Microsoft or Outlook Web
Access depending on what type of phone you have. We recommend that you do not forget
What if I lose my phone? If you lose your phone, you can feel better that it’s passcode protected. Additionally,
you have the capability of remotely wiping data from the phone via Oultook Web Access.