Information For

Managing Operations

(Previously Introduction to Operations Resource Management)

The APICS Principles of Managing Operations imparts a fundamental knowledge and understanding of processes and operations, the function of project management, product and process design, quality management, process improvement, and organizational management and performance.

Topics include:

  • Processes and operations
  • Project management
  • Product and process design
  • Total quality management
  • Statistical quality control
  • Process improvement and optimization
  • Organizational management and performanc