Coaching and FeedbackProviding specific, relevant and appropriate feedback to an employee can be the most difficult and important aspect of being a manager. It’s been said, “If you mastered no other management skill well than the ability to give feedback, you’d be a good manager.” This class will provide you with tools to conduct positive, results-oriented discussions.
- The importance of feedback
- Identify and eliminate the performance gap
- Apply conflict resolution strategies
- Deliver feedback that will result in win/win situations