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Disconnects

Phone sets can be disconnected at no charge.  Phones will be picked up and placed in storage for the department.  If a phone needs to be reinstalled, charges apply.

Lines can be disconnected.  If the line disconnect changes templates on multiple phones, charges apply.

Cell phones/PDAs can be disconnected at any time without termination charges.  Cell phone equipment belongs to the department.  If a department no longer needs a cell phone, it can be returned to Telephone Services for disposal.

Voicemail can be removed from any line.  Please provide instructions as to how calls to that line should be directed.  Lines without voicemail can ring continuously or be directed to another voicemail box.  To reinstall voicemail on a line after disconnect, charges apply.

For charges, please refer to the IITS Charges webpage.