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Grade Appeal FAQ


1. Who can tell me more about the grade appeal process?  

While there is no specific point person for consultation on this policy and procedure, there are several on-campus resources available to provide information and assistance, including the following:

  • Office of the Dean of Students: University Student Union 3500, 760-750-4935
  • Student Outreach And Referral (SOAR): University Student Union 3500, 760-750-SOAR (7627)
  • Associated Students, Inc: University Student Union 3700, 760-750-4990


Or your faculty advisor: locations vary

Please read section VI. “Grade Appeal Process” of the policy which defines the role of consultants in the grade appeal process.

2. Do I have grounds for a grade appeal?

Please read the info posted under Reasons to Appealon this website, as well as the Student Grade Appeal Policy.

3. a. When can a student appeal a grade?

The deadline for appealing a grade received in the fall semester is March 15/March 29 of the following spring semester.
The deadline for appealing a grade received in the spring semester is October 15/October 29 of the following fall semester.

b. Can I appeal a grade which I received a year ago?

No. Your grade appeal needs to take place in the semester immediately following the semester in which you received the grade. (see answer above: fall grades can only be appealed in the following spring; spring grades can only be appealed in the following fall).

4. I contacted my instructor during summer/winter break, but didn’t receive a response. What should I do?

Instructors are generally off contract during summer and winter break and will not reply to email during that period. You should send your request to the instructor at the beginning of the next semester.

5. I asked my instructor to meet and discuss the grade appeal, but s/he didn’t respond (I waited for a reasonable amount of time for a reply, and also sent a reminder email to the Instructor). Can I now file the formal grade appeal?

No. You first need to talk to the Department/Program Chair and the Dean of the College and keep all emails to document your efforts. Please read section VI of the policy.

6. I talked to my instructor and there was no agreement made. Can I now file the formal grade appeal?

No. You first need to talk to the Department/Program Chair and the Dean of the College, keep all emails to document your efforts. Please read section VI of the policy.

7. To submit the formal grade appeal, I need to scan a large amount of documents into a pdf file. Where can I do that?

A scanner is available in the library, please contact the circulation desk for the exact location (currently, the scanner is located on the 3rd floor, but the location might change).

8. I have been given access to the online Moodle container and am experiencing technical difficulties. Who can I contact for help?

Contact the Academic Senate Coordinator at academicsenateoffice@csusm.edu

9. Will there be a decision about my grade appeal prior to enrolling in next semester's courses?

The time necessary to resolve cases varies, so there is no guarantee that a decision will be rendered at the time you need to decide what courses to take in the next semester.

10. I have a disability and would like to appeal a course grade, can I get logistical help from Disability Student Services (DSS)?

Yes. You may contact DSS at 760-750-4905 or by going to Craven Hall 4200/4300.