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Authorization Code

Phone Authorization Codes

Authorization codes are issued to individuals only.  Individuals are responsible for all calls made with their code, so it is not recommended that you share your code.  There are some authorization codes issued to Directors or Managers which are designated for student use. 

Authorization Code Not Working

Authorization codes can be restricted to California or USA calling.  If they call being made is outside the restriction, a budget manager will need to request a change via email to Telephone Services.  To verify the level of your authorization code, contact Telephone Services.  Authorization codes are not to be shared.  If someone has shared their authorization code and they have left the university, their code has probably been turned off.  A new code will need to be requested under the correct person.

Lost/Misplaced Authorization Code

If an employee is unsure of where their authorization code is, they should contact Telephone Services immediately to have it shut off and have a new one issued to them.  If the authorization code is lost but it is not suspected that someone else may find and use it, Telephone Services can reprint and deliver a confidential packet with the employee's same authorization code.

Forgot Authorization Code

If an employee forgets their authorization code, but does not suspect that someone else has or will find it, Telephone Services can reprint it and deliver a confidential packet with the employee's same authorization code.  An employee can also choose to pick it up in Telephone Services and should be prepared to show their ID.