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Announcements

Welcome to DSS announcements. Keep an eye on this page for upcoming reminders and any changes to office hours! Please be advised that DSS will be open from Monday through Thursday from 8:00am until 6:00pm and from 8:00am until 5:00pm on Friday. However, we will provide minimal staffing to administer exams and/or quizzes that will not end (or start) until after 6:00pm when scheduled in advance.

Staffing

DSS will be providing both in person support as well as in a virtual manner. The majority of the DSS staff are physically in their respective offices and workspace. Students can schedule appointments by calling us at (760) 750-4905, stopping by Administrative Building 4200 or emailing us at dss@csusm.edu DSS staff can be contacted directly by campus email as well. Please see a list below:

Classes

For the 2023-2024 Academic Year, most courses will be taught in person. Please refer to the class schedule to verify how courses will be taught before you sign up for them. Courses are still being taught in the following formats: entirely virtual, hybrid, and fully in person.

Accommodations

If you prefer that we contact your professors in regard to your eligibility to receive special testing accommodations then please contact the Testing Scheduler.  DSS should be notified immediately if there are any issues in getting your authorized extended exam or quiz times for online exams and quizzes.

Depending on the way a course is being taught, the continuation of using a notetaker may or may not be relevant.  Please follow up directly with the Notetaker Coordinator if you have any questions.

If there is a need to convert any course content into an accessible format, then please use the dss@csusm.edu to notify us.

Emails

Please be advised that all student emails have been moved from gmail to Outlook. Any issues or questions in regard to your campus issued email need to be directed to Instructional and Information Technology Services (IITS).  They can be reached by email at: helpdesk@csusm.edu or by phone at (760) 750-4790. The Student Help Desk is physically located in on the second floor of Kellogg Library and are open Monday through Friday from 8:00am-5:00pm.

Canvas

As of Fall 2022 Cougar Courses will be using Canvas.  This is all being managed by IITs and any questions in regards to accessing Canvas need to be addressed to cchelp@csusm.edu  You can also call them at (760) 750-4790, Monday through Friday from 8:00am-5:00pm.