myCSUSMWhether you're brand new or just getting started, this page is your go-to resource for sending effective, university-approved emails through Microsoft Dynamics. Reference easy-to-follow, bite-sized tutorials based on the best practices our team uses every day to reach large and targeted audiences.
Browse the Dynamics tutorials, bookmark this hub for future updates and start creating emails that make an impact!
What can you do in Dynamics?
- Design polished newsletters to keep your audience informed and engaged with department updates.
- Promote events and track sign-ups with official registration tools.
- Send targeted announcements to the right campus groups at the right time.
- And that’s just the beginning!
Start with the Basics
Tool Guides and Checklists
Ready-to-Use Email Templates
Our team has designed three university-approved templates to help you get started quickly and communicate effectively. Each template follows best practices and includes built-in CSUSM branding, so you can focus on your message—not formatting.
Use them as-is or customize them to fit your needs:
- Newsletter Template – Announcements
Best for quick updates and important notices that need to be shared with your audience in a clear, scannable format. - Newsletter Template – Events
Ideal for storytelling and longer-form content that highlights campus news, initiatives or student/faculty spotlights. - Newsletter Template – Story
Perfect for promoting multiple events with images, dates and action buttons all in one place.

Get started in Dynamics
Explore more guides
The Basics to Making Your Email Look Good
- Edit the Text
- Write and Send a New Email
- Insert an Image
- Add a Button
- Replace an Email Header with Your Department's Header
Before You Hit Send: Best Practices
Using Department Templates and Branding
Timing and Automation
Got feedback or want a demo?
We’d love to hear how we can improve—or walk you through a live demo.
Need help sending?
Reach out if you already built your email and need help sending it to your audience.








