myCSUSM
Lobby Hours
Monday - Thursday:
8:00 am - 4:30 pm Friday:
8:00am - 1:00 pm (760) 750-7500
parking@csusm.edu
Crisis Response Team
Compassionate Mental & Behavioral Health Crisis Care -- Wherever You Are on Campus
When someone is experiencing a mental or behavioral health crisis, they shouldn't have to find help -- we bring help to them.
The CSUSM Crisis Response Team (CRT) is a team of mental health professionals who provide immediate, in-person crisis intervention for individuals experiencing a mental or behavioral health crisis on campus. Our goal is to provide timely, compassionate support, promote safety, and connect individuals with the care and resources they need.
Unlike traditional counseling services, we come to the individual -- whether they're in a classroom, residence hall, a parking lot, or another location on campus.
Quick Facts
- Call: 760-750-7000
or dial 911 from campus - Hours: Monday–Friday,
8:00 a.m.–6:00 p.m. - We respond anywhere on
the CSUSM campus - We provide care for
CSUSM students, faculty,
staff, guests, and visitors
When to Contact CRT
- Thoughts of suicide or self-harm or harm to others
- Significant emotional distress
- Panic attacks or overwhelming anxiety
- Psychosis or hallucinations
- Manic or highly disorganized behavior
- Severe emotional dysregulation
- Behavioral concerns that require immediate clinical support
- Support Beyond Campus
If a member of the CSUSM community is experiencing a crisis away from campus, the Crisis Response Team may still be able to help.
Depending on the circumstances, our team can:
- Consult with concerned family members, friends, faculty, or staff
- Coordinate welfare checks with the appropriate local law enforcement agency
- Connect individuals and support persons with community crisis resources
- Assist with planning next steps and follow-up care
- After the Crisis
Support doesn't end when the immediate crisis is over.
When appropriate, our team provides follow-up services, which may include:
- Safety planning
- Referrals to campus or community providers
- Coordination with Student Health & Counseling Services
- Assistance with Grace Requests
- Care coordination with campus partners
- Follow-up outreach to support ongoing recovery and success
- Community Resources
- San Diego Access & Crisis Line: 1-888-724-7240
- Suicide & Crisis Lifeline: Call or text 988
- California Peer Run Warm Line: Call or text 855-600-9276
- Crisis Text Line: Text “Home” to 741741
- Palomar Crisis Stabilization Unit: 760-739-3012
- Exodus Crisis Stabilization Unit: 760-305-4900
- ReachOut
- Campus Resources
- University Police Department: 911 or 760-750-4567
- Student Health and Counseling Services: 760-750-4915
- Cougar Care Network: 760-750-7627
- Title IX and DHR (Discrimination, Harassment, and Retaliation): 760-750-6020
- Disability Support Services: 760-750-4905
FAQ
Who can request CRT?
Anyone concerned about a CSUSM student, faculty member, staff member, guest, or visitor. Do I have to come to the CRT office? No. We come directly to the individual.
Will I have to go to Counseling Services?
No. One of the primary benefits of the Crisis Response Team is that clinicians respond to the individual's location whenever possible.
Is the Crisis Response Team the same as Counseling Services?
No. Student Health & Counseling Services provides scheduled and same-day clinical appointments. The Crisis Response Team provides rapid, on-site crisis intervention when an individual cannot safely or reasonably access services on their own.
Who responds?
The Crisis Response Team is staffed by mental health professionals. The team works in partnership with University Police Department to ensure an appropriate, coordinated response based on the circumstances.
