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Cougar Care Network

**The Dean of Students Office is operating during regular business hours while the CSUSM campus has transitioned to virtual instruction, although all staff are working remotely. At this time, the best method of communication is via email and we will do our best to respond as timely as possible. For Cougar Care Network (CCN) general inquiries, please email Emails for specific staff can be found on the Dean of Students website in the About section (left margin), under Meet the DOS Team. We appreciate your understanding during this unprecedented time.**

Resources for support during Coronavirus/COVID-19 crisis (updated 6/6/2020)

CSUSM cares about our students' success. We believe students should have information, resources and support needed to ensure their personal and academic success. 

Cougar Care Network (CCN) provides information, connection to resources, advocacy and support for students dealing with personal, academic, financial or other challenges which may adversely affect their academic success and/or collegiate experience. 


Students can self refer by dropping in to the Dean of Students Office or by contacting Cougar Care Network at (760) 750-7627 or via

Faculty and Staff

Members of the campus community (faculty and staff ) are encouraged to refer students early for support and resources. All referrals are received and reviewed by a Cougar Care Network team member who will then connect students to the appropriate department or resource.

Most students will receive support from one of the following areas:

  • CARE Manager (Dean of Students Office)
  • Centers for Learning and Academic Success Services
  • Disability Support Services (DSS)
  • Personalized Academic Success Services (PASS)
  • Special Groups (ACE, CAMP, DSS, EOP, FYOB, PASO, TRIO SSS, Veterans)
  • Student Health and Counseling Services
  • Title IX/Discrimination, Harassment, and Retaliation
  • University Police Department 

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CCN Referral Form

Cougar Care Network
Dean of Students Office

Office location: University Student Union (USU) 3500

Telephone: (760) 750-7627
Fax: (760) 750-3387