
Virtual Front Desk
- We use Microsoft Teams for virtual drop-in support.
- See "How to Access Virtual Front Desk" to get started.No appointment is necessary.
- Students are seen 1:1 on a first-come, first-served basis.
- Virtual Front Desk hours are M-F, 9am-4pm.
- Sessions generally last up to 15 minutes (students interested in a longer meeting with a Success Coach should schedule an appointment.)
How to Access Virtual Front Desk:
- Make sure you're logged on to your Teams application or the Teams website
- Click on the this link to join the Office of Success Coaching Teams channel
- Help us, help you! Before you ask your question please use @OfficeofSuccessCoaching and then ask your question(s).
- Using the @OfficeofSuccessCoaching alerts all of our team members that you've successfully joined our Team and asked our "hive mind" a question.
- How to Access Teams via Web
- Access CSUSM’s Microsoft Office: https://office365.csusm.edu/
- Sign in with your CSUSM username and
- Click on Microsoft Teams Icon
- Web browser has limited capabilities it is highly recommended to download Microsoft
- How to Access Teams via Desktop or Phone App
- Download Microsoft Teams.
- Sign in with your CSUSM credentials: username@csusm.edu
- In the Pop-up window sign in with your CSUSM credentials: username@csusm.edu and password
- Microsoft log in: username@csusm.edu (without the word cougars)
- Google Mail log in: username@cougars.csusm.edu
- Mac Users using Teams
Mac users need to give Microsoft Teams additional permissions.
- Go to System Preferences
- Click on Security & Privacy
- Select Microphone
- Allow Microsoft Teams to access you microphone
- Select Screen Recording
- Allow Microsoft Teams to access you screen (this will allow you to share your screen)