For all non-credit classes, cancellation notifications must be made in writing. Written
notice may be made by e-mail to firstname.lastname@example.org or fax to 760-750-3138, or mailed with postmark date three days before the first
day of class to receive a full refund (less a $20 administrative fee). Unfortunately,
no refunds will be issued after the first class meeting. No refunds will be granted
for online classes once the online material has been accessed by the student. Substitutions
may be made with written notice at any time before the course begins. "NO SHOWS" ARE HELD RESPONSIBLE FOR PAYMENT IN FULL.
For credit courses, you can drop your courses anytime via the MyCSUSM student portal
at https://my.csusm.edu. You will need your student ID and password. If you do not know your student ID and
password, you may contact the Student Help Desk at (760) 750-6505.
*Please note: Extended Learning credit courses follow a different fee and refund schedule
than do the regular campus courses. Most Extended Learning credit courses follow the refund schedule.
FOR SUMMER and INTERSESSION COURSES, the refund schedule is 100% prior to the first
week of class and 0% thereafter.
THERE ARE NO REFUNDS FOR CONTRACT CREDIT COURSES. FOR BTSA CREDIT, THE SPECIAL SESSIONS
REFUND POLICY APPLIES.
In the case of extenuating circumstances, in which you feel you may be eligible for
a refund outside of the normal refund schedule, you can complete and submit a University Fee Appeal Form, which will be reviewed by Student Financial Services. Please follow the submission
instructions found on the form.
Students who wish to withdraw from all classes (after the end of the add/drop period)
must petition for complete semester withdrawal through Registration and Records located
in Cougar Central on the third floor of Craven Hall. If you do not formally withdraw
from your class you will receive a "WU" (equivalent to an F in GPA calculation). All
dropped or withdrawn classes are subject to the Extended Learning Credit Course Drop/Refund