Student Essentials

Below you will find information on how to access our student services virtually. Please remember to use your CSUSM Cougars email for all communication and to receive campus updates. 

For information on registering for classes, university policies, and more, see our list of Frequently Asked Questions.

Prospective Students

• General Inquiries

  Please email our CSUSM Temecula Campus email address at temecula@csusm.edu. 

  You can also leave a message at (760) 750-8730. Please allow 24 - 48 hours for response time. We are here, virtually, to assist you!

• Application Assistance

  For assistance submitting your application through the Cal State Apply website, please contact https://help.liaisonedu.com/Cal_State_Apply_Applicant_Help_Center. Please have your Cal State Apply ID available.

• Bachelor of Science in Business Administration Inquiries

  Program starts each fall, spring and summer semester. This program is offered on the Temecula campus. 

  For more information, reach out to temecula@csusm.edu. 

  For specific program details and application information, visit the Business Administration webpage. 

• Bachelor of Arts in Criminology and Justice Studies Inquiries

  Program starts each fall and spring semester. This program is offered on the Temecula campus. 

  For more information, reach out to Maritza Baida at mbaida@csusm.edu. 

  For specific program details and application information, visit the Criminology and Justice Studies webpage. 

• Bachelor of Science in Kinesiology Inquiries

  Program starts each fall  semester and is offered on the Temecula campus. 

  For more information, reach out to Rosalinda McGregor at rmcgrego@csusm.edu. 

  For specific program details and application information, visit the Kinesiology webpage.

• 2+2 Business Pathway Program (AA/BSBA) Inquiries

  Mt. San Jacinto College and CSUSM Temecula have partnered on a program allowing you to earn your associate's and bachelor's degree in business administration guaranteed in 4 years.

  For more information, reach out to temecula@csusm.edu or Shawna Larson at slarson@msjc.edu.  

  For specific program details, visit the Business Pathway Program webpage.

Current Students

Academic Support

• General Information

  Please email our CSUSM Temecula Campus email address at temecula@csusm.edu. 

  You can also leave a message at (760) 750-8730. Please allow 24 - 48 hours for response time. We are here, virtually, to assist you!

• Advising Information

  Business Administration  temecula@csusm.edu 

  ABSN (Last Name A-G) Elizabeth Eriksen at eeriksen@csusm.edu

  Criminology and Justice Studies & ABSN (Last Name H-O) Maritza Baida mbaida@csusm.edu        

  Kinesiology & ABSN (Last Name P-Z) Rosalinda McGregor rmcgrego@csusm.edu             

• Student Events and Student Organizations

  For updates and information on student events and student organizations please contact Maritza Baida mbaida@csusm.edu.

  CSUSM Temecula Student Organizations:

  CRIM Society

  Kinesiology Student Org (KSO)

  Business Organization for Student Success (BOSS)

• Cougar Care Network Inquiries

  Elizabeth Eriksen eeriksen@csusm.edu 

  Cougar Care Network will continue to provide services by phone, email and virtually for students dealing with personal, academic, financial or other challenges that may adversely affect their academic success and/or collegiate experience. Contact CCN for information, support and connection to on- and off-campus resources.

  For more information, call 760-750-7627, email ccn@csusm.edu or go to https://www.csusm.edu/ccn/index.html.

• Successful Virtual Learning

  The Office of Undergraduate Studies has compiled sources for students to be successful in virtual courses. Please visit their Keep Learning site for resources.

• Learning & Tutoring Services

  Learning & Tutoring Services in the Office of Undergraduate Studies is committed to your academic success. Beginning March 20, the following academic learning centers will resume by providing virtual tutoring, academic support and supplemental instruction:

   

  Academic Success Center: https://www.csusm.edu/asc/

  Limited online tutoring for finance, economics, history, psychology and Spanish will be available. Students will be able to schedule an appointment online through our ASC website. Supplemental instruction will be provided online for specific courses as noted on the website.

   

  Writing Center: https://www.csusm.edu/writingcenter/

  The Writing Center will provide online resources and webinars, a venue for quick questions, and limited one-on-one tutoring by appointment.   

   

  We will enhance virtual support as possible over the course of the semester. Please check the respective websites for updates.

   

• Personal Academic Support Services (PASS)

  PASS works with students to provide appropriate support and resources to help students achieve academic and personal success. (Students affiliated with a campus specialized program should contact their program counselor/advisor for assistance first.)

  Appointments for individual remote academic coaching is available at https://www.csusm.edu/readiness/pass/index.html.

• Kellogg Library

  Access to the physical space has been temporarily suspended, but services are available virtually at https://biblio.csusm.edu/allvirtual.

  Updates to operating hours are available at https://biblio.csusm.edu/library-hours. 

• University Bookstore

  The University Bookstore website has resources for students during this stay at home order. For more information, please visit their website.  

Health, Counseling, & Basic Needs Support

• Student Health

  *Temecula students need to pay to opt-in to this service

  Student Health & Counseling Services is open. Please call to confirm hours of operation and appointment availability as it may change due to COVID-19. SHCS does not provide testing for COVID-19.

  Visit https://www.csusm.edu/shcs/generalinfo/covidfaq.html for full details and a list of FAQ.

• Counseling Services

  *Temecula students need to pay to opt-in to this service

  Student Health & Counseling Services will continue to provide counseling services virtually. To request counseling, please access "Paperwork for Initial Consultation" via CougarApps (open a new browser to log in to CougarApps, come back to this page, and then click this link). Then, call 760-750-4915 to schedule a phone consultation.

  https://www.csusm.edu/counseling/index.html

• Cougar Pantry

  The Cougar Pantry will be holding a pop-up pantry at University Village Apartments (UVA) on Mondays and Wednesdays from 10 a.m.-1 p.m.

  For more information on the Cougar Pantry, please follow Associated Students, Inc. on Instagram @asi.csusm.

  https://www.csusm.edu/asi/pantry/index.html

• Student Financial Assistance

  Student Emergency Fund

  The Student Emergency Fund is available to currently enrolled CSUSM students who encounter an unexpected financial emergency or catastrophic event in which their basic needs and/or ability to function as a student are impacted. 

  To apply, visit https://www.csusm.edu/asi/services/emergency_fund.html.

  Student Emergency Loan

  This is designed for current students who have unique or unexpected expenses occur. As the emergency loans are intended for those scenarios and have a repayment deadline of eight  weeks after approval, students should carefully analyze their budget and repayment ability prior to applying. Students can borrow up to a maximum of $500 for each emergency loan. 

  To apply, please email sfs@csusm.edu. 

• Dean of Students

  The Dean of Students Office will continue to provide advocacy services and serve as a centralized resource for connecting students with appropriate services across campus and in the community. https://www.csusm.edu/dos/index.html

• Title IX/Discrimination, Harassment, Retaliation (DHR)

  The CSUSM Title IX/DHR office will continue to operate virtually during the COVID-19 outbreak. If you have general questions, please email Crisella Caisip, administrative support coordinator, at ccaisip@csusm.edu. If you would like to make a report or file a complaint, please email Gail Mendez, deputy Title IX coordinator/DHR administrator, at gmendez@csusm.edu.

  https://www.csusm.edu/title9/index.html

• Disability Support Services

  DSS will continue to provide support to students using email, Zoom and phone as appropriate. 

  The best way to reach DSS is by campus email.  Please see the list below:

  • Any testing-related questions should be addressed to testingscheduler@csusm.edu.
  • Any notetaker-related questions should be addressed to notetakers@csusm.edu.
  • Any other general questions should be addressed to dss@csusm.edu.

  https://www.csusm.edu/dss/index.html | Full DSS update document

Financial Services

• Cashier's Office

  Student Financial Services (including cashier's office) will be working remotely until further notice.

  Deposits can be placed (in sealed envelopes) in the drop box located on the wall outside of Cougar Central (not the stand-alone white drop box that is used for Admissions).

  For more information, please email sfs@csusm.edu 

• Financial Aid

  Remote services and virtual appointments will continue to be offered. 

  To schedule an appointment, please email Amanda Werkheiser at Temecula@csusm.edu. 

  For general information please email finaid@csusm.edu or visit https://www.csusm.edu/finaid/contact_us.html.

Commencement

• Commencement Information

  We are saddened to share that the commencement ceremonies scheduled for May 15-16 will be postponed due to the ongoing COVID-19 crisis. We know how important commencement is and we are committed to rescheduling to a date later this year when it is appropriate and safe to do so. In addition, we will be consulting with ASI student leaders as we move forward with any plans.

  We will share more information as soon as we can. We ask for your patience and understanding as we continue to find solutions during these unprecedented times. The commencement website has been recently updated with current information. Updates will be posted on the commencement website along with the CSUSM Cougar Central Instagram page (@csusmcougarcentral) once received. Current graduates will also be informed via their CSUSM email account once a commencement date has been determined.

  You may read the official announcement online.

  The Commencement Office is not monitoring phone lines due to the university’s transition to virtual services. Please direct all questions regarding the 2020 commencement ceremonies to commencement@csusm.edu.

Important Dates

• Academic Calendars
• Financial Aid Dates & Deadlines
• Semester Schedules

Tech Support

• Change Your Password
• IITS Menu of Student Technology Support Services
• MyCSUSM
• Cougar Courses and Online Instruction
• Webmail

Transcripts

Transcripts are not automatically sent. There is no charge for official academic transcripts. Please order transcripts online from Registration & Records.

Email Accounts at CSUSM

Every Cal State San Marcos student is given a student e-mail address at enrollment. The campus uses this e-mail address to communicate important information to you - it is your responsibility to activate and check your e-mail regularly. For more information please visit the Student Technology Help Desk online.

Final Exam Schedule

The final exam schedule can be found off the Class Schedule under Calendars and Information.

Nondiscrimination Policy

California State University San Marcos subscribes to all Equal Opportunity, Title IX, Title VI, Title VII and Section 504 regulations and does not discriminate on the basis of sex, race, ethnicity, national origin, religion, disability, sexual orientation, age, marital or veteran status in accordance with applicable Federal and State

CSUSM Temecula

Email: temecula@csusm.edu

Phone: (760) 750-8730