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Instructional & Information Technology Services

New Technology Learning Center - Kellogg 2000 - Open Lab

Instructional & Information Technology Services

 

Announcements

New Video Wall

The 2nd floor Kellogg hallway now has a six-panel video wall to advertise new services and broadcast live streams/TV during important life events.

Learn more about the Kellogg Video Wall.

Metrics & Measures

  • Library
    Parking
    Cougar Apps

    Top 3 most frequently searched web terms 2018

  • ~98,000

    Phishing emails quarantined - Fall 2018

  • ~40,000

    Qualtrics survey responses collected Fall 2018

More Metrics & Measures

 
Cover Page for IT Strategic Plan

Technology has become core to our life experiences, and our daily immersion in technology is continually changing perceived needs and service expectations."

- CSUSM Unified Technology Strategic Plan - read more
Cover Page for IT Strategic Plan

"Technology has become core to our life experiences, and our daily immersion in technology is continually changing perceived needs and service expectations."

- CSUSM Unified Technology Strategic Plan - read more

Technology Spotlight

 tlc raised desk

Technology Learning Center (TLC) adaptable seating options

Kellogg 2000
TLC is highly utilized

The Technology Learning Center -  A Popular Study Spot for Students

The TLC is a new popular space on campus, which is comfortable, and functional.  Prior to the Fall 2018 semester, IITS completed a renovation of the Kellogg 2000 Open Lab, now called the Technology Learning Center (TLC).  These changes were made as a direct response to student feedback which was collected as part of a survey.  In Fall 2017, IITS supported 102 computers in this space and at that time, based on the utilization figures, students were not drawn into the space.  As part of the new design, the computer count dropped to 54 in addition to 10 private study lounge chairs.  The new space offers a place to bring your own device and study in a private area, or work in the lab seating with new, larger monitors, larger desks, and more functional seating for group work. Each station has personal charging available, along with plenty of screen real-estate using the new 27” and 34” monitors.  While the computer count has dropped to better meet changing expectations, the average number of unique logged in users per day is 50% higher in the new renovated space as compared to Fall 2017.  

As you walk through the lab mid-week, it is easy to see that students use the 24/5 Kellogg 2000 library zone heavily during the weekdays especially Mondays to Thursdays.  The usage has increased almost 74% on those days compared to October of last year.  The increase in usage is also readily apparent on the weekends where unique logins have increased three fold. The renovation of the TLC is one example of how IITS strives to provide the best technology and consistent high-quality service that improves the overall experience for the campus community when using technology.

Technology Support Services

  • Mon - Thurs 7:00 am - 7:00 pm
  • Friday 8:00 - 5:00 pm
  • Closed Sat/Sun & Campus Holidays