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MANAGEMENT
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MANAGEMENT
IT Strategic Plan

Breaking Down Silos

 

Big Ideas (3-5 years)

  • Customer Relationship Management (CRM) - all divisions and units 
  • Strategic Purchasing
      • Strategy shared purchases
      • Strategy for sharing what we own
  • Unified Office Productivity Tools Half of Cougars in Google half in Office 365 -i.e. SharePoint, Google Hangout
  • System/CSU such as Positions Breakdown your roles, not just a Network
  • Engagement in Adverting Services, Sharing Info, Plan to "sell", Unify plans, Liaison to departments

Campus Connection

  • PeopleSoft,  CSU System, Campus,
    departmental, personal, constituations & student & alumni
  • Information & Data Communication, data, org, systems, documentation
  • Processes & Methods
  • Maximizing Value

What is IITS already doing related to Focus on Breaking Down Silos?

  • Visiting College/Division
  • Salesforce RFP
  • Participate CSU System Group

Who else might we need to bring into a conversation about Focus on Breaking Down Silos?

  • The whole campus
  • Faculty to figure things out
  • The President & EC

What may need to be expanded in terms of services, systems, etc. if Focus on Breaking Down Silos surfaces as a key area of focus from campus stakeholders?

  • Cross-divisional/cross dept systems
  • System purchases for community
  • Governance-Data, Purchases
  • Change management
  • Publicity streamlining processes

What are our internal assets and challenges to meet Focus on Breaking Down Silos needs, if adopted?

  • Who owns it?
  • Do we already own the system others need e.s. Qualtrics
  • Integration a challenge
  • Islands of Information
  • This needs to come before other trades

What are people asking for? What issues are IITS aware of?

  • Visibility & access to data, processes
  • Don't ever know where all the silos are
  • Fear over loss of control
  • Who can see my data
  • Illuminating data we have
      • data catalog
  • Awareness - don't know what exists don't know other people

What other trends overlap?

silosDownload the visual chart (PDF)

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