Student Health and Counseling Services provides walk-in hours for first-time initial consults for students who have never been seen before. Students can access services by walking into SHCS Monday – Friday between 9:00 – 11:00 and 2:30 – 4:30 and ask to be seen by the walk-in counselor. Please be advised that students will still need to complete our intake paperwork which can take up to 20 minutes. Students will be seen for 20-30 minutes to assess presenting needs to determine best course of treatment.
Students who have been previously seen at SHCS can call 760-750-4915 or walk-in to the center and ask to be scheduled with the therapist that they worked with previously.
The counseling relationship is a unique one, accompanied by certain rights, responsibilities, and protections. For those considering counseling, this section provides an overview of the counseling process: what to expect from counseling and what your role is in counseling.
Counseling process expectations
You can expect to meet with someone who is interested in in listening to your concerns and in helping you develop a better understanding of them so that you may deal with your concerns more easily and effectively. Because counselors have different strategies as to how to assist you, they may differ on how much talking they do in sessions, whether they ask you to do homework, and their focus of discussion. If at any time questions arise about your treatment process, please don’t hesitate in asking. Counselors are here to work collaboratively with you providing you with support along your therapeutic journey. Your counselor will maintain strict confidentiality except under unusual circumstances. If you have any questions about the limits of confidentiality, please bring them up with your counselor.
Within the context of the therapeutic relationship (the professional relationship between the student/client and the therapist), you have certain responsibilities that when adhered to, may help you work more effectively toward meeting your therapeutic goals. These responsibilities include:
Please communicate with your counselor about any improvements (or not) you become aware of regarding your concerns. Your feedback is important and can help your counselor adapt her/her approach to better meet your needs.
The California State University San Marcos is committed to providing access, equal opportunity and reasonable accommodations in its services, programs, activities, education and employment for individuals with disabilities.If accommodations are necessary, please contact SHCS at (760) 750-4915, or (760) 750-4924 TDD.