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FAQ

Alcohol


Approved Vendors


Branding/ Promotional Materials for your Conference/ Event

  • Can I use the CSUSM logo for my promotional materials?

     Yes, however all promotional materials that have any images or verbiage mentioning CSUSM or Event and Conference Services at CSU San Marcos are subject to approval by your Event Planner. All promotional materials must be submitted to your Event Planner 30 days after signing the contract and can take up to 30 days to approve based on the complexity of the request.
  • What images can I use for my promotional materials?

    Contact your Event Planner images and correct verbiage regarding CSUSM. Be sure to know what format you need your images in (jpg, tif, etc.) before contacting your Planner.

Cancellations

  • Can I cancel my event agreement without penalty?

     ECS will keep 10% of any deposit made if event is canceled 30+ days prior to event date.  For cancellations less than 30 days, ECS will keep 25% of all deposits.  Cancelations made less than 10 business days prior to event will not receive a refund. 

Deposits and Payments


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Miscellaneous


Weather Contingency

  • When do I need to decide to move my event indoors if it is expected to rain?

     Set-up for all outdoor events is **WEATHER PERMITTING*. Weather calls can be made by your Event Planner as early as 12 hours prior to the start of each function; possibly earlier based on the event. If there is a change of rain of 50% or higher, bitter cold (50 or colder), or excessive electrical activity, CSUSM ECS will try to consult with the responsible party at the time of this decision. However, CSUSM ECS reserves the right to move the function indoors. This decision does not change the cancelation payment schedule.