Your  Account:

25Live Support

25Live FAQ

  • How do I obtain a 25Live account?
    New 25Live users are requied to attend 25Live Training session.  Available training dates and registration information are on the 25Live Training page.  Please note that access to the event portal is restricted to current Faculty and Staff, as well as students who have been designated as requestors by a recognized Student Organization.
  • How do I get to the 25Live Event Portal?

    For direct access, you can make a bookmark in your browser to:

    We recommend you use Mozilla Firefox version 3 or higher or Google's Chrome Browser.  Please do not use Internet Explorer.

  • What is my username and password?
    • Faculty and Staff:  Use your standard campus credentials.  Faculty and Staff accounts are not activated until you have attended a 25Live training session.
        • Campus Username (do not use '')
        • Campus Password (updates with your regular password changes)
    • Recognized Student Organizations:  Please check your organization's Tukwut Trax account or contact your Student Life and Involvement Center Coordinator for the organizations login information.  
    • Senior Experience Teams: If the step-by-step instructions provided by the Senior Experience staff do not answer your questions, please email

    NOTE: Student Organization and Senior Experience Team accounts are NOT linked to personal campus credentials.

  • Using the Chrome browser I see messages saying, "This page contains the following errors:"

    If you see the above error, you must clear the cache from Google Chrome using the following steps.

    1. Click the menu icon in the top right hand corner of the screen.
    2. Select “History and recent tabs” or “History” from the drop-down menu.  A new window will open.
    3. Click on “Clear browsing data…” and a small window will pop up with a list of items with check boxes.
    4. Click/Check the boxes for “Cookies and other site and plugin data” and “Cached images and files” all others can be left alone.
    5. Then click the “Clear browsing data” button.   
  • How can I see events that I have requested?

    If you want to see a list of events:

    1. Sign in to the
    2. Click the "Events" tab at the top of the portal.
    3. Click the "Pre-Defined Searches" tab.
    4. In the list of Custom Groups on the right side of the page click "Events You have Requested" this will fetch either a List or Calendar view (depending on the tab selected) of the events that you have requested.

    NOTE: by default the List view will show only "Current and Future Events." If you would like to see ALL of your events, or a different date range click the "Dates" field to change.

     If you would like to see a calendar of your events (for printing):

    1.     Sign in to the 25Live Event Portal.
    2.     Select the Calendar view using the tab on the far right, just below the "Help" button.
    3.     Once in the Calendar view you can use the "Showing" drop-down list to select "Events you have Requested"
    4.     You can then use the "Dates" option to the right of the showing drop-down to control the time-frame that you are viewing.
  • How do I cancel or delete a reservation?

    To cancel a reservation, please contact Event and Conference Services and indicate that you would like to cancel either the entire reservation or specific occurrences.  Be sure to include the event reference number in the email or have it available when you call.

    Contact ECS:

    • Reply to the original confirmation email.  The reference number and event name will already be in the subject line.
    • Send an e-mail to .  Please include the event reference number and name.
    • Call us at (760)750-8800

     Events posted to the campus calendars will automatically be removed when the event state is changed to canceled.  There is no option to delete reservations.

  • How do I post events to the Campus Calendars?

    Campus calendars can be selected while you are creating the event in 25Live or by editng the event after it has been saved.  The Publish to Calendar section can be found towards the end of the form.