myCSUSM
IT Training
Big Ideas (3-5 years)
- Train the trainer
- Self service
- Prerequisite training before access granted
- Any time, any where, any place, any device
- Competency based IT training.
Campus Connection
- Break Down Silos
- Lesson burden on technical staff
- Educational equity - provide equal access to technology and information
- Promote campus climate - service oriented
- Effective administrative systems and processes
What is IITS already doing related to IT Training?
- IDS Cougar Courses training MPS video mediasite
- Cascade
- Third party products & campus modifications
- Ad Hoc
- Skillport
Who else might we need to bring into a conversation about IT Training?
- Faculty, staff, students, administration, IITS
What may need to be expanded in terms of services, systems, etc. if IT Training surfaces as a key area of focus from campus stakeholders?
- Training office ->people to lead the training
- Campus buy in - marketing
What are our internal assets and challenges to meet IT Training needs, if adopted?
- Best practices
- Needs of campus
- Training office
- Dedicated training space
- Tools doing similar things
- Accessibility
What are people asking for? What issues are IITS aware of?
- The need for functional efficiencies -> deeper knowledge
- By Product:
- learn new tools
- deeper knowledge Keeping personal devices secure
What other trends overlap?
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