Your  Account:

Faculty & Staff Guidance

As a faculty or staff member, you play a critical role in maintaining a safe, respectful, and supportive campus.

Below is a guide to: 

    • The Student Conduct Process
    • Who to Call for Students in a Crisis 
    • What Conduct should be reported?
    • Where to File a Report
    • What happens after a Faculty Referral is recieved by Student Conduct & Ethical Development?
    • Supporting Students Involved in a Case
    • Requesting a Consultation/Questions

The Student Conduct Process

The student conduct process is the same for all campuses of the California State University System. The following hyperlinked flowchart provides the highlights of this process: The Student Conduct Process

Faculty and staff may be asked to provide factual evidence (e.g., course records, emails) or respond to inquiries about student performance or behavior. 

Confidentiality, FERPA, and Privacy 

  • Student conduct records are protected, and disclosure to third parties (including faculty and staff, parents or guardians) is limited unless the student consents or specific legal exceptions apply. 
  • Faculty/staff should avoid informal discussion of conduct matters outside official channels. 

Classroom Conduct & Preventive Teaching Practices 

While not always a formal “conduct” role, faculty/staff can proactively reduce violations: 

  • Include an academic integrity statement in your syllabus  
  • Clarify expectations for collaboration, citations, and use of AI or external sources 
  • Monitor assessments and use varied formats (in person as well as take home) to reduce cheating opportunities 
  • Address disruptive behavior by setting clear norms, intervening early, and referring students to support  

Who to call for Students in Crisis

Having a multitude of resources on campus is a wonderful thing, however it can get confusing about who to call in various situations. This decision tree is designed to help. When in doubt, always call 911! 

Decision Tree of Crisis Response
Details Most Urgent (5) (4) (3) (2) Least Urgent (1)
Level of Severity Imminent risk of harm to self or others.  A non-imminent crisis that can be responded to in 30-90 minutes.  A non-imminent crisis that can be responded to in 15-60 minutes. Referral to a Mental Health Counselor & Non-Urgent Crisis Care Referral for Resources, Intervention & Consultation
Availability/Hours of Operation 24/7 Availability 24/7 Availability M-F, 8 AM - 6 PM  Availability    
Department Information University Police Department (UPD)  Mobile Crisis Response Team (MCRT) Crisis Response Team (CRT) Student Health & Counseling Services (SHCS)  Cougar Care Network (CCN)
Contact Information 911 988 911 (760) 750-4915 (760) 750-7627

What Conduct should be Reported? 

Sometimes you may witness behavior or learn information that could involve a potential violation. Your role is to submit factual reports so Student Conduct & Ethical Development can review or investigate and determine next steps. 

  • Faculty/Staff Should Report:
    • Disruptive Student Conduct that continues after the student has been addressed and written feedback and documentation have occurred. 
    • Behavior that is intentionally threatening or intimidating. 
    • All suspected acts violating the Academic Integrity Policy (cheating, plagiarism, unathorized use of AI, etc.)
    • All other behaviors that violate University Policy

Where to File a Report

Faculty, Staff, and Community members who have observed concerns listed above, should report them promptly by using the links below. 

What Happens After a Faculty Referral is received by Student Conduct & Ethical Development?

  • For Academic Integrity
    1. Receipt of the referral sent to the Faculty member
    2. Faculty consulted when additional information is required
    3. Student Conudct Process Intitiated

  • For Behavioral Concerns
    1. Outreach to Faculty, Department Chair, Associate Dean* and Faculty Care Facilitator* 
    2. Student Conduct & Ethical Development consultation with CARE team if necessary
    3. Student Conduct process initiated if warranted

    *as needed


Supporting Students Involved in a Case

When a student is involved in a conduct case, a faculty or staff member can act as a conduct advisor to help students navigate the process with confidence and understanding. If you are willing to serve in this capacity for a student, complete this CSU training. 

  • Listen and validate: Allow them to share their perspective without judgment. 
  • Explain what to expect: Walk them through meetings, hearings, and possible outcomes as described in the CSU Student Conduct Process 
  • Help them prepare: Assist in organizing statements, gathering evidence (like emails, photos, or witnesses), and rehearsing what they might say — especially for hearings. 
  • Encourage use of resources: Guide them toward counseling, the Cougar Care Network, Disability Support Services or academic resources as needed. 
  • Emphasize choice and responsibility: Remind them that participation, honesty, and meeting deadlines matter. 
  • If you are not comfortable serving as an advisor to students in this process, please be honest with the student and encourage them to select a Student Conduct Process Advisor (SCPA) to support them. These SCPAs are staff volunteers who have been trained on the student conduct process and the role of advisor. 

Questions?

If you are unsure about the concern or situation with the student(s), or would like to first meet & consult with a member of the Student Conduct & Ethical Development Team prior to submitting a formal referral, start by Requesting a Consultation

Frequently Asked Questions