If you are a current student with a past due balance, please make a payment at your earliest convenience.
Student Financial Services is here to help any student who may have fallen behind in paying their fees. We can be reached at 760-750-4490 or firstname.lastname@example.org.
Student accounts past due by 30 days or more will result in having an ‘Account Past-Due – 30 Days’ indicator in the Holds section in Student Center. Student accounts in this category have the following impacts:
Upon payment of past-due balances, the indicator (and any potential registration hold) would be removed by 7:00 a.m. the following business day.
While Student Financial Services is always available to help students who are past due, regrettably, student accounts past due by 150 days or more can result in the university submitting the past due amount to an external collections agency and the State of California Franchise Tax Board. Student accounts in this category have the following impacts:
Collection agency reporting of the debt to three major credit bureaus (TransUnion, Equifax, Experian) with the potential to negatively impact credit rating for several years.
The collection agencies CSUSM utilizes are:
CSUSM students have access to MyCSUSM beyond their last term of enrollment.
IMPORTANT: To avoid a debt becoming delinquent (and any potential collection activities), CSUSM strongly recommends former students monitor their student account activity and campus email on a weekly basis for up to 6 months after leaving the university. While an account may have a zero balance upon leaving the university, account adjustments (such as a reduction in financial aid) can occur after the last term the student attended is over, resulting in a debt owed to the university. When this occurs, an email would be sent to a student’s campus email, informing them of a new balance owed on their student account.
Before separating from CSUSM, it is expected that a student’s account is paid in full. However, if full payment is not possible, Student Financial Services can assist with a collection agreement that will allow repayment to occur over multiple months.
While CSUSM typically offers payment plans to all students to spread out the payment of tuition and fees, there are times where, due to unexpected hardships, a student may need additional time to pay.
In those times, Student Financial Services may be able to offer a collection agreement that will allow additional time to pay while avoiding having the debt sent to a collection agency and California Franchise Tax Board.
Call Student Financial Services at (760) 750-4484 and have the following information ready:
Upon reviewing the request and the student’s account status, a representative of Student Financial Services will contact the student via phone or email to discuss a repayment strategy and the terms of any potential collection agreement.