Peer Advisor Qualifications

Knowledge of:

1. Appropriate office behavior in a professional setting
2. Appreciation and respect for cultural differences among people
3. When to refer student to a staff member

Ability to:

1. Maintain confidentiality and follow laws pertaining to Family Educational Rights and Privacy Act (FERPA)
2. Communicate complex information to our students in individual and group settings
3. Work independently and accomplish goals without close supervision
4. Provide superior customer service to students in a busy office setting

Experience:

1. Use of MyCSUSM Advising tools: Academic Requirements Report, Degree Planner and Schedule Assistant
2. Interacting with students and faculty
3. Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook 
4. Social media

Education:

1. Current CSUSM student with 12 – 75 units (preferred)
2. Employment on campus requires enrollment in 6 or more units for undergraduate students and 4 or more units for graduate students during Fall/Spring semester
3. 2.70 GPA or higher
4. All majors encouraged to apply

Other Requirements:

1. A minimum of one year commitment including summer (through graduation preferred)
2. Shift Policies:
   -To ensure office coverage students must provide 15-20 hours of weekly availability at a minimum every semester. Coverage needed is Monday-Friday between 8-5 pm. Generally morning and/or closing shifts.
   -10-hour weekly minimum shift rule; must be no shorter than 4-hour blocks
3. Attend Mandatory Trainings:
   -Spring 23: Wednesdays from 1-2 pm
   -May 10, 2023 from 12:30-1:30 pm
   -Summer TBD
   -Future Trainings as needed
4. Support New Students in the Summer and Winter:
   -Enroll the Cougar Way Workshops: June 12, 13, 21, 22