Refunds

• Credit Classes/ Degree Programs

  The Extended Learning refund policy does not necessarily coincide with the university add/drop period. You can drop your courses any time before the add/drop deadline via the MyCSUSM student portal. You will need your student ID and password. If you do not know your student ID and/or password, you may contact the Student Help Desk at 760-750-6505. If you withdraw before the specified date outlined on this table, you will receive a full refund. If you withdraw after the specified date you will receive no refund. 

  Refund Schedule

  You are eligible for:	Classes 15 weeks or less	Classes 16 weeks or more
  Full Refund, if all classes are dropped on or before	11:59 pm on the 7th day of the session	11:59 pm on the 14th day of the session
  No Refund, if all classes are dropped after	After the 7th day of the session	After 14th day of the session

  Refunds may take four to six weeks to reach those who have withdrawn. To check on the progress of your refund go to your MyCSUSM portal account. The Extended Learning refund schedule may not follow CSUSM's add/drop or academic record penalty schedule.

  After the refund deadline has passed submit a completed Student Fee Appeal Form to the Cashiers Office

  *An administrative fee of $5.00 applies to all refunds. 

• Noncredit Classes

  Cancellations and Refunds

  For all non-credit classes, cancellation notification must be made in writing. Written notice may be made by email to el@csusm.edu, three days before the first day of class to receive a full refund. A $20.00 administrative fee will be charges for all refunds. The  2.65% convenience fees (if applicable), and purchased material fees are non-refundable. No refunds will be issued once a class has started. No refund will be issued for online classes once online material has been accessed by the student. “NO SHOWS” ARE HELD RESPONSIBLE FOR PAYMENT IN FULL FOR NON-CREDIT CLASSES.  Refunds may take four to six weeks to reach students who have withdrawn.

  Transfer or Substitution

  One non-refundable transfer or substitution is allowed (for select programs) instead of receiving a refund. This transfer/substitution must be used within the same fiscal year (July 1 – June 30), and all transfers must be requested and completed prior to the second session in a multi-session course. No credits will be issued; refund or transfer must be made at time of cancellation.

• Online Noncredit Classes

  Cancellations and Refunds

  Requests for drop, refund, hold, or transfer must be made in writing. For refunds requested within 10 calendar days commencing on the date listed as the start date on the student’s account, 100% of the tuition amount will be refunded, minus a $20 admin fee, provided no more than 20% of the program has been completed and all course materials are returned in as-new condition at the student’s expense. Such materials must be received within 10 days of the date of receiving the materials return instructions. The cost of materials not received or those that cannot be returned (such as software, memberships, exam vouchers, or exam sponsorship) shall not be refunded. No credits will be issued; refund or transfer must be made at time of cancellation. Refunds may take four to six weeks to process.

  Transfer or Substitution

  As an alternative, students may request one non-refundable transfer or substitution. This transfer/substitution must be used within the same fiscal year (July 1 – June 30). Transfers will not be approved once Extended Learning has invoiced a third party. An exception can be made if the cost of the course (or combination of courses) is of equal or lesser value. We are only able to accept payments for the exact amount of the course(s) registered for. Any unrecoverable costs from the original course cannot be refunded. Students may request a hold on their studies for up to three months. Students with a hold must resume their studies prior to the three month deadline.

• Osher Classes

  Cancellations and Refunds

  All Osher drop/refund requests shall be submitted in writing 24 hours before the start date of class and submitted to el@csusm.edu for eligibility.

  A $5.00 admin fee will be charged per dropped class.