FAQs

• Can I use my CalVet Tuition Waiver to pay for my EL classes?
   The CalVet College Tuition Fee Waiver cannot be applied to Extended Learning degrees, certificates, or courses.
• Do my GI Bill benefits cover parking permit costs?
  No, The GI-Bill does not cover the cost of a parking permit.
• Where do I park?

  There are multiple parking lots and parking structures located throughout the campus. View the campus parking map. Please do not park across the street at the shopping center.

   

• Do I need a parking permit to park on campus?

  Yes, a parking permit is required at all times while parking on campus. For more information about campus parking policies, please visit the Parking and Commuter Services website.

  For Extended Learning professional development classes, parking fees are included in the program fee. Detailed information pertaining to your specific course will be emailed to you the week before the class start date. If your class does not include a parking permit it will be noted in the online course description or class schedule. If you do not see information regarding parking in the course description please contact our office at least three days prior to the course start date. If you are registering for a class within 24 hours of the class start date, we apologize that we are unable to guarantee paid parking. Please call the Extended Learning Office for confirmation Monday - Friday 8 am - 5 pm (760) 750-4020.

• Does the GI Bill cover the cost of books?

  Yes, the GI-Bill provides a yearly book stipend of up to $1,000 based on the number of units you're enrolled in.

• Where are classes held?

  Most classes are held on the CSUSM campus unless otherwise noted in the course description. View driving directions and campus maps. If your class is being held at an off-campus location, please call Extended Learning at (760) 750-4020 for directions.

• Can I use my GI Bill or other federal VA educational benefits for professional development courses or programs?

  Yes, select professional development certificates are now approved for VA educational funding. Please visit the Veterans-Eligible Degrees and Courses page for a comprehensive list of VA approved programs.

• Can I register for classes if I have a hold on my account?

  No, if you have a hold on your account, we will not be able to register you until the hold is resolved. To clear a hold, please contact the Cashier’s Office  at (760) 750-4491.

• What services are available for disabled students?

  Support services are available to assist students with special needs in the academic setting. Students with mobility limitations, psychological or learning disabilities, hearing and/or visual impairments are encouraged to contact Disabled Student Services as soon as possible to arrange for these services. 

• Who do I contact if I am interested in teaching for Extended Learning?
  Extended Learning is always looking for new courses and instructors to keep our programs fresh and competitive. If you are an expert in your field and would like to find out more information about teaching opportunities, please contact the Extended Learning office at (760) 750-4020.
• What are my options for financial aid?

  Extended Learning does not sanction any one lender; however, there are a multitude of private lenders that will fund programs for Extended Learning (non-matriculated) students. If you are a student who is matriculated (formally accepted to the university) in an Extended Learning program and need additional information about financial aid options, please contact the Financial Aid Office at (760) 750-4850.

• How do I apply for scholarships?

  You can apply for General CSUSM Scholarships from Oct. 1 to Feb. 1. Please visit the CSUSM Financial Aid & Scholarship website for specific directions and other scholarship options.

• Where do I purchase textbooks?
  Textbooks can be purchased or rented at the CSUSM University Bookstore.
• When do I turn in my Student Responsibility Agreement (SRA)?

  The SRA must be turned in after you are enrolled in classes and a new SRA must be submitted every semester if you intend to use your benefits.

POLICIES AND PROCEDURES 

Professional Development 

For all professional development classes, cancellation notification must be made in writing. Written notice may be made by email to el.inquiry@csusm.edu, faxed to 760-750-3138, or mailed with postmark date three days before the first day of class to receive a full refund (less a $20 administrative fee). No refunds will be issued once a class has started. No refund will be issued for online classes, once online material has been accessed by the student. “NO SHOWS” ARE HELD RESPONSIBLE FOR PAYMENT IN FULL. One non-refundable transfer or substitution is allowed instead of receiving a refund. This transfer/substitution must be used within the same fiscal year (July 1 – June 30), and all transfers must be requested and completed prior to the second session in a multi-session course. No credits will be issued; refund or transfer must be made at time of cancellation. Refunds may take four to six weeks to reach students who have withdrawn.

Grading Requirements

Participants in all professional development classroom courses will receive a letter grade (unless a pass/fail is requested instead) for each of the courses they successfully complete. Grading scales will vary depending individual course requirements.

Certificates of Completion or Degree 

All prfessional development participants will receive a certificate of completion upon successful completion of each individual course and/or an entire program. Academic degrees rewarded upon completion.

Attendance Requirements

Student attendance records will be reviewed to ensure student participation and progress. School officials will monitor students, grades and expectations to ensure timely completion of program requirements.

Continuing Education Units (CEUs)

Each class is eligible for CEUs dependent upon the number of hours for each course.

Credit Classes (and BTSA Credit)

The Extended Learning refund policy does not necessarily coincide with the university add/drop period. You can drop your courses any time via the MyCSUSM student portal. You will need your student ID and password. If you do not know your student ID and/or password, you may contact the Student Help Desk at 760-750-6505. For more information on refunds for a specific course term, please go to the credit courses section of our website. Refunds may take four to six weeks to reach students who have withdrawn. To check on the progress of your refund go to your MyCSUSM portal account. After the refund deadline has passed take a completed Student Fee Appeal Form to Cashiers in Cougar Central.

Withdrawal After Cutoff Date

Stopping attendance in classes and/or informing the instructor or a CSUSM staff member about plans to withdrawal does NOT constitute formal withdrawal from any CSUSM course. Students who do not formally withdraw remain liable for any outstanding payments and academic performance requirements until a formal withdrawal is made. It is important to formally withdraw from any course you are leaving to avoid academic penalty. View more information on withdrawals. 

Effects of Withdrawal on Financial Aid

Students who withdraw after receiving Financial Aid payments may be required to repay/return the Financial Aid disbursed. Units from which a student withdraws are included in the count of “attempted units” when determining “max units attempted” for the purposes of measuring Satisfactory Academic Progress. Failure to achieve the appropriate level of Academic Progress can also result in a Financial Aid penalty. For information, visit Financial Aid or contact the CSUSM Financial Aid Office at 760-750-4850.