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FAQs


POLICIES AND PROCEDURES 

Professional Development 

For all professional development classes, cancellation notification must be made in writing. Written notice may be made by email to el.inquiry@csusm.edu, faxed to 760-750-3138, or mailed with postmark date three days before the first day of class to receive a full refund (less a $20 administrative fee). No refunds will be issued once a class has started. No refund will be issued for online classes, once online material has been accessed by the student. “NO SHOWS” ARE HELD RESPONSIBLE FOR PAYMENT IN FULL. One non-refundable transfer or substitution is allowed instead of receiving a refund. This transfer/substitution must be used within the same fiscal year (July 1 – June 30), and all transfers must be requested and completed prior to the second session in a multi-session course. No credits will be issued; refund or transfer must be made at time of cancellation. Refunds may take four to six weeks to reach students who have withdrawn.

Grading Requirements

Participants in all professional development classroom courses will receive a letter grade (unless a pass/fail is requested instead) for each of the courses they successfully complete. Grading scales will vary depending individual course requirements.

Certificates of Completion or Degree 

All prfessional development participants will receive a certificate of completion upon successful completion of each individual course and/or an entire program. Academic degrees rewarded upon completion.

Attendance Requirements

Student attendance records will be reviewed to ensure student participation and progress. School officials will monitor students, grades and expectations to ensure timely completion of program requirements.

Continuing Education Units (CEUs)

Each class is eligible for CEUs dependent upon the number of hours for each course.

Credit Classes (and BTSA Credit)

The Extended Learning refund policy does not necessarily coincide with the university add/drop period. You can drop your courses any time via the MyCSUSM student portal. You will need your student ID and password. If you do not know your student ID and/or password, you may contact the Student Help Desk at 760-750-6505. For more information on refunds for a specific course term, please go to the credit courses section of our website. Refunds may take four to six weeks to reach students who have withdrawn. To check on the progress of your refund go to your MyCSUSM portal account. After the refund deadline has passed take a completed University Regulations Waiver form to Cashiers in Cougar Central.

Withdrawal After Cutoff Date

Stopping attendance in classes and/or informing the instructor or a CSUSM staff member about plans to withdrawal does NOT constitute formal withdrawal from any CSUSM course. Students who do not formally withdraw remain liable for any outstanding payments and academic performance requirements until a formal withdrawal is made. It is important to formally withdraw from any course you are leaving to avoid academic penalty. View more information on withdrawals

Effects of Withdrawal on Financial Aid

Students who withdraw after receiving Financial Aid payments may be required to repay/return the Financial Aid disbursed. Units from which a student withdraws are included in the count of “attempted units” when determining “max units attempted” for the purposes of measuring Satisfactory Academic Progress. Failure to achieve the appropriate level of Academic Progress can also result in a Financial Aid penalty. For information, visit Financial Aid or contact the CSUSM Financial Aid Office at 760-750-4850.