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Osher 50+

Operations Resource Management

Offered at the San Marcos Campus


CSUSM and APICS San Diego have developed this Professional Certificate in Operations Resource Management to help update your knowledge of supply chain and operations management skills. This program provides the information and skills needed to be better informed and effective in today’s globally competitive business environment.

Program Flier

Information Sessions

Learn about program details, costs, the registration process and much more.

  • None at this time.
  • Flexible program

    This certificate program offers evening classes and the flexibility to take classes in any order, with the possibility to complete the entire certificate in just over 12 months

  • Earn APICS recertification points

    If you have already earned your CPIM, each ORM class is worth 24 APICS recertification points

  • NAPM approved courses

    Each course meets one evening per week for 10 weeks and is approved by the National Association of Purchasing Management (NAPM) for three points each toward your Certified Purchasing Manager (CPM) designation

  • Learn from the best

    Learn from and network with experienced and certified industry instructors who provide expertise, insights and one-on-one guidance

Program Details


    This program is designed for:

    • Operations management professionals
    • Those responsible for or who support the effective planning, scheduling, use and control of a manufacturing or serving organization
    • Individuals who are looking for APICS recertification points

    Course Dates Registration

    Manufacturing Management

    Feb. 18 – April 28, 2020


    Global Sourcing Supply Chain Management

    May 12 - July 14, 2020

    Global Sourcing Registration

    Principles of Distribution and Logistics

    July 28 - Sept. 29, 2020

    Distribution Registration - coming soon

    Managing Operations

    Oct. 13 - Dec. 15, 2020

    Managing Operations Registration - coming soon

    Operations Planning


    Operations Planning Registration - coming soon

    Inventory Management


    Inventory Registration - coming soon

    Course Details

    • Classes held at CSUSM on Tuesdays from 6-9 p.m.
    • Each course is $769, or the entire program is $4,614
    • Classes may be taken in any order, allowing you to complete your certificate in just over 12 months
    • A passing grade of C- or better is required to receive the certificate and successfully complete the program
    • NAPM has approved each course for three points toward a CPM designation

    Fee Includes

    • Textbook and course materials
    • Parking


    • CSUSM alumni and students receive a 15% savings; call Extended Learning at 760-750-4004 to register and receive your savings code
    • WIOA, MyCAA and Veteran Benefit funding approved; call the veteran services coordinator at 760-750-8705 for more information

    Please note: All rates are subject to change without notice.


    Managing Operations

    This course imparts a fundamental knowledge and understanding of operations processes, the function of project management, product and process design, quality management, process improvement and organizational management and performance.

    Topics include:

    • Processes and operations
    • Project management
    • Product and process design
    • Total quality management
    • Statistical quality control
    • Process improvement and optimization
    • Organizational management and performance

    Operations Planning

    Learn the fundamentals of basic inventory planning principles and techniques that are used at each level in the planning process, from strategic to tactical.

    Topics include:

    • Planning foundations
    • Business planning
    • Basics of forecasting
    • Sales and operations planning
    • Master scheduling
    • Capacity management
    • Operations systems

    Inventory Management

    Develop the operational knowledge and understanding of inventory management principles and techniques, roles and responsibilities, and the impact that inventory can have on a business.

    Topics include:

    • Inventory management fundamentals
    • Ordering techniques
    • Replenishment policies
    • Purchasing management
    • Just-in-time and lean methodologies
    • Inventory performance measurement

    Manufacturing Management

    This course aims to provide fundamental knowledge and understanding of the core concepts necessary to effectively manage activities related to planning, scheduling and controlling manufacturing processes.

    Topics include:

    • Manufacturing management fundamentals
    • Manufacturing product structures
    • Material requirements planning (MRP)
    • Capacity planning and management
    • Production activity control
    • Advanced scheduling
    • Lean production management

    Global Sourcing Supply Chain Management

    It is a global marketplace and this course will help you navigate the complex and changing landscape of international business. Companies and organizations need skilled operations management and supply chain professionals in today’s intensely competitive global marketplace. The course provides a comprehensive study of the critical competencies and challenges associated with international sourcing and procurement

    Topics include:

    • Global suppliers
    • Cultural relationships
    • Logistics requirements
    • Supply chain management
    • International procurement

    Distribution and Logistics

    Learn the fundamentals of operations management and understand the core concepts necessary to effectively manage an organization’s supply chain.

    Topics include:

    • Introduction to distribution, logistics and channel design
    • Inventory management
    • Distribution requirements planning (DRP)
    • Warehouse management
    • Packaging and material handling
    • Transportation management and operations

    Cheri English, CPM, CSCP

    Cheri has over 27 years of experience in manufacturing and materials management. She has a degree in Administration of Justice, earned her CPM in 2004 and her CSCP certification in 2008. Her experience in manufacturing includes customer service, finance and a variety of roles in supply chain management in companies ranging from small to global in aerospace, maquiladora, semiconductor and the biotechnical industries. She is currently the manager of planning management for EMD Millipore in San Diego. English has been an instructor for the San Diego chapter since 2008, teaching the Back to Basics series, seminars and CSCP review courses. She has served on the APICS San Diego Chapter Board of Directors since 2002 in various roles (publicity, membership, finance, education). She is currently executive director of CSCP and Seminars for the current board of directors.

    Sanford (Sandy) Friedman, BS, MS, MBA, CFPIM, CIRM, PMP, ITIL

    Sandy is a senior project manager, PMO at CGI. He has over 30 years of industry experience in management, project management, consulting, teaching and systems development in aerospace and defense, biomedical, pharmaceutical, healthcare as well as manufacturing, logistics and distribution industries. Sandy is a past president of APICS-Los Angeles, and recently served as ambassador for the San Diego chapter. He was also a board member of the Los Angeles Aerospace and Defense Special Interest Group (LA-ADSIG), and is the recipient of the APICS Milt Cook Award for 2008.

    Scott Martin, CSCP

    Scott is president of Lyon Technologies Inc., a leader in the design and manufacture of animal medical care equipment, manufacturing in California since 1915. He has over 20 years of experience in aerospace, medical and industrial electronics. Trained as a mechanical engineer in the Canadian military, he also holds a designation in quality assurance management from the University of Manitoba, and advanced management from the University of Nevada Reno. In addition, Scott completed technical coursework at UCLA and Georgia Tech and he is an APICS Certified Supply Chain Professional. He has held the positions of managing director, vice president and general manager, director of operations, operations manager, and program manager for multinationals at both the branch and corporate level in Canada and the United States with long term assignments in Europe and Asia.

  • FAQ

    What services do you offer to active military, veterans and dependents?

    Please contact Eric Sandoval, our veteran services coordinator at 760-750-8705 or to learn more about how we can help. 

    Does this program qualify for any SHRM recertification PDCs?

    Yes, this program is valid for 35 PDCs for the SHRM-CP or SHRM-SCP.

    Do you offer any certification prep programs?

    Yes, CSUSM offers CPIM and CSCP certification exam prep programs.

    What do former students say about the program?

    “This was a pleasant, interesting class made better by the instructor. I’m looking forward to the next ones.”
    –Dan Gildos, Materials Manager

    “Intro to Operations Resource Management class brought me a great understanding of what it takes and how it correlates! Instructor made it interesting and educational.”
    –Ed Narvaez, Senior Warehouse Supervisor

    “Instructions were concise. Course content was presented well and the instructor was fully knowledgeable on all subjects.”
    –P. Thompson, Inventory Analyst

    “I like the program because I can relate it to what I do...instructor is clear and effective. He makes you feel anyone can learn about lean manufacturing. Thank you!”
    –Carmen Zavala, Production Planner

    “Great course!”
    –Pete Solis, Warehouse Manager



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