Credit Card Convenience Fee
CSUSM Extended Learning is committed to its mission of providing a quality education for students, and to maximizing available resources to support academic programming.
We continue to offer you the option to pay by credit card. However, as the costs associated with processing credit card payments continue to grow, Extended Learning is unable to continue absorbing those fees.
Extended Learning credit card transactions will be charged a convenience fee of 2.65%. Please note that the convenience fee is subject to change and is nonrefundable.
As a campus we have contracted with CASHNet, a third party company, to provide credit card processing services for all student accounts. This partnership helps keep overall costs low and allows us to continue to provide the convenience of credit card payments. We also continue to offer a free payment option through online e-check payments.
We hope this page will answer many of the questions you may have. For more information, please click on the questions and see the answers below:
Credit Card Convenience Fee FAQs
Frequently Asked Questions
- Can I pay by credit card?
Yes, but only online. CSUSM Extended Learning does not accept credit card payments through the mail, in person or over the phone.
- Which credit cards does CASHNet accept?
CASHNet accepts Visa, MasterCard, Discover and American Express.
- Why is there a convenience fee for making an online payment?
CASHNet is an independent company that provides an outsourced solution so CSUSM can provide more payment options to students. The convenience fee covers the cost of the service, the software provided and the cost of maintaining a secure site for making payments.
- Why is the fee 2.65%?
2.65% is the amount established by our third-party credit card processor to cover the credit card transaction fees assessed by credit card companies. You will be required to pay a separate, nonrefundable convenience fee—2.65 % (for domestic and international credit cards) of the payment amount—at the time of each credit card payment. The nonrefundable convenience fee, assessed by our vendor, CASHNet, will appear as a separate line item on your (or the payer's) credit card statement.
- Does CSUSM make any money from the convenience fee?
No, CSUSM does not make any money from the convenience fee.
- How can I avoid paying the convenience?
You can avoid paying the convenience fee by choosing to pay by check, e-check, cash or money order.
- Can I make a credit card payment over the phone?
We no longer accept credit card payments over the phone. Credit card payments made online provide added security and confidentiality for our students.
- Will I be charged the convenience fee if I use my debit card?
Yes, you will be charged a 2.65% convenience fee if you use your debit card to pay your student account charges.