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Extended Learning

Freight Broker/Agent Training


In partnership with ed2go, CSUSM Extended Learning offers an extensive catalog of affordable workforce training programs that you can complete 100% online and on your own schedule. Gain the skills and industry certifications you need to start or advance your career in high-demand fields. Learn from industry experts in a flexible, self-paced format and get personalized support from a dedicated student advisor. Enroll anytime and receive a certificate of completion from CSUSM Extended Learning after successfully completing your program. Some program fees include a voucher for the certification exam.

The greater San Diego-Carlsbad metro area is one California’s leading logistics hub. This fully online course will teach you how to start a successful freight brokerage in this competitive market. You’ll learn everything from earning your broker license to operating your business.

Start your career as a freight broker

As a freight agent or broker you will connect shippers and manufacturers with transportation companies and manage those shipments

Learn from the best

This fully online course was written and is taught by experienced freight brokerage specialists

Study on Your Time

Online classes are available virtually anytime to fit your busy schedule

No Prerequisites

There are no prerequisites to take this course, however, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States

Program Details

    Course Dates Registration

    Freight Broker/Agent Training

    Start any time

    Freight Training Registration

    Course Details

    • Classes held online
    • Classes are self-paced and completed in 6 months or less
    • View program fee
    • Learn from industry experts in a flexible, self-paced format
    • Get personalized support from a dedicated student advisor
    • Fees may include voucher for industry certification exam

    Please note: All rates are subject to change without notice.



    Course Objectives

    • Learn the ins and outs of the industry from experienced freight brokers
    • Gain the knowledge and resources you need to register with the FMCSA, get a surety bond and break into the shipping industry

    Course Topics

    • The Basics of Freight Brokering
      • Job duties, qualities and skills of an effective freight broker and a freight broker agent
    • Setting Up Your Business and Office
      • Steps needed to launch a brokerage and set up an office
    • Setting Goals and Developing Your Corporate Identity
      • Evaluate business goals and mission statements
    • Setting Up Your Shipper Packet and Your Carrier Packet
      • Documents to send to shippers and carriers
    • Operations and Using Operations Software
      • Forms, logs, and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face
    • Types of Freight And Exploring Niche Markets
      • Differentiate between the types of freight and the types of niche markets available
    • Transportation Law
      • Transportation law most affect business as a broker or agent, and why they are important to operations
    • Broker-Carrier Contracts
      • How contracts protect brokers and carriers
    • Broker-Shipper Agreements
      • Components of an effective broker-shipper agreement
    • Insurance for Carriers And Brokers
      • Insurance policies and forms essential for carriers and brokers
    • Recordkeeping, Accounting, and Financial Management
      • Different processes and records encountered as a broker freight
    • Determining Your Rate Quotes
      • Rate quotes that are based on relevant information
    • Carrier Relations and Solutions For Success
      • Situations from a carrier's point of view
    • Sales and Profitability
      • Sales techniques and results as part of sales success
    • Advanced Marketing
      • Marketing efforts that will be beneficial for business
    • Develop Your Negotiation Skills
      • Negotiation skills from first real sales calls

    Jan Roach
    Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years, she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001. 

    Jeff Roach
    Jeff Roach has been in the transportation industry since 1986. He founded his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene Christian University.

  • FAQ

    What do freight brokers do?

    Freight brokers find carriers for shippers to haul their freight. They also assume financial responsibility in the shipping process by invoicing shippers, paying carriers and agents, extending credit and more.

    What is the difference between a freight broker and an agent?

    A freight agent acts as an independent salesperson for a freight brokerage or independent broker. Freight agents may work on commission bringing in new customers.

    How much do freight brokers make?

    According to the Bureau of Labor Statistics, freight brokers make an average of $45,000 annually. Depending on your experience level, top brokers can make over $66,600 per year.

    What kind of hours do freight brokers work?

    Freight brokers can set their own hours — deciding when and how much they work. Many work from home, so they create their own work/life balance around shipping and carrier schedules.

    What services do you offer to active military, veterans and dependents?

    Please visit our military and veteran services page to learn how we can help.

    Call Now:

    (855) 520 - 6806



Freight broker/agent is listed as a “Bright Outlook” career area, with more than 30% job growth expected in the next five years

Read more

– Bureau of Labor Statistics

– Bureau of Labor Statistics

Learn More

Visit this webpage to learn more.



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