"Black San Diego had a great experience in the program, our students were amazing. The program allowed us to get organized and collect data to expand our business. With the data we were able to make improvements to our business and customer experience. The students created two surveys, one for business owners and one for consumers. We were able to get feedback and an overall review of how we are doing. They analyzed the data and made recommendations on fee structures for memberships. They also made recommendations on CRM systems and set up our Hubspot. With all of their hard work we were able to create and improve Daygo Eatz, which in turn allowed us to finally make a profit. With the membership model we are able to not only make a profit but give our business owners more value to take their business to the next level. With the program we are able to carry out our mission to empower our community"
- Sheri Jones, President, Black San Diego, Burnham Leadership Experience Grant for Non-Profits Recipient
The CSUSM Team was remakable coming up with a Marketing Plan that was a Grand Slam! The Advisor, Miguel, also added a dimesional component that give us a scalable approach which enhanced the Business Plan to a point which insures the project is fully funded.
-Sanchez Albert, ALECTRONICS Research Center International
The students were highly professional and an absolute pleasure to work with. They bring a unique perspective to our business challenges, and we appreciate their hard work and dedication these last few months.
-Shara Ogg, VP of Marketing, Canela Media
Going into the experience I was not sure what to expect as the outcome however I could not be more pleased. With the short window of time available to get them up to speed and then execute a project I felt they exceeded my expectations of what could be accomplished in the timeline. Will definitely be resubmitting for future semesters.
-Soehner Kevin, Igrad.com
New Village Arts has been honored to work with CSUSM's Senior Experience program multiple times. Each time the students have provided important insight and thorough work and helped to augment our smaller staff. We hope to continue the partnership!
-Kurner Kristianne, Founder and Executive Artistic Director, New Village Arts
The students who performed the project were not prepared for pharmacoeconomics or pharmaceutical development processes at the beginning but they applied themselves to learn basic knowledge and nomenclatures to get down to the research quickly. Tenacious and diligent team that worked well together. Great communication and leadership by the team coordinator was a bonus.
-Olmstead Kay, CEO, Nano Pharma Solutions
My team did a fantastic job of revising my website, adding content to my social media and setting up a contact management system. They were helpful and fun to work with while being very professional and hard working. I appreciate the experience.
-Shannon Lori, SD Legal and Real Estate
Working with these highly motivated and professional your students was like a breath of fresh air for our business. Their ideas and final project outcome helped us to see other, new and modern ways of marketing to customers. They also helped us reaffirm some of our goals for 2021. Great overall experience!
-Roberto Cruz-Hernandez, Car Audio Care
It is great to have fresh new minds approach a hurdle our company anticipates, as it creates a broader pool of thought allowing us to feel confident in moving forward.
-Morales Brian, Procal Lighting
With some initial direction and encouragement, the students provided an innovative and professional product that far exceeded my expectations.
-Bennett James, Scylla Microgrid
This year’s Senior Experience Program was unique to say the least! The entire team did a great job virtually connecting with our Habitat for Humanity and its mission and was able to help navigate thru unprecedented times to come up with a realistic and achievable plan to help boost sales and customer satisfaction. I can’t wait to do another project with the CSUSM team (onsite hopefully) again!
-Pam Davis, Operations Manager, Habitat For Humanity
“We were upgrading our website and seeking new methods of thought in increasing our donor base. We used ideas that we received from the students to increase our donor base and to communicate better with the donors that we have. We also added many of the suggested changes to our website. We increased our donor base significantly and are now utilizing the suggestions in corresponding with our donors. We also have made changes to our website that have increased our traffic."
"The company needed help researching best in class customer portal solutions that could serve our highly diversified customer base. As an alumnus, I was familiar with the Senior Experience program and thought it would be a good opportunity to work with students who could provide a fresh perspective and dedicate the necessary time to the project. The team knocked it out of the park. We were blown away throughout the entire process by their professionalism and motivation. They provided a detailed report and pointed out software options we had never heard of before. We still reference their final paper as we continue through the discovery phase of the project. For the cost, the ROI was a huge win for all involved. "
-Jeff Columbus '15, Senior Manager, Aftermarket Services, Viasat
“We needed to improve inventory visibility across a growing and diverse business unit. A colleague recommended the Senior Experience Program and we were pleased by the final presentation – well done! A business intelligence tool was created giving us the ability to analyze inventory at a much deeper level. We are working to refine and integrate the tool into standard operating mechanisms. It was a valuable experience overall.”
-Gerrit Smith, Sr. Director Operations, Thermo Fisher Scientific
"At the time, we needed unbias research done to understand the validity of our value propositions. The reason we decided to use the senior experience program was because I am an alumni that participated as a student. I knew that with the right projects, the company and students both finish with positive results. I enjoyed having the ability to work on my business, while simultaneously mentoring and giving back to the students and CSUSM. I would recommend Senior Experience to any business in the community who has problems to be solved or research to be done. They will be supported by a team of brilliant young professionals!"
-Jason McBride '18 , CEO, Brew Catalog
"Excellent job everyone. I was so impressed throughout this entire project. You guys have taken The BITS to a whole new level and I'm so excited to be able to see it in practice."
-Kelsey Holle, Special Education Teacher, TERI Inc.
"We are grateful for all of the team's hard work on project! Especially through one
of the most challenging and unsure times that any of us have ever encountered."
-Chris Ross, Principal, MindFlow Design
"I felt it necessary to reach out because of the incredible work accomplished by the team assigned to our project and wanted to pass along comments made recently by both myself and Pastor Brown who is CEO of East County Trasitional Learning Center (ECTLC)."
-Michael Scott, CEO, Witnet
"I have never gotten an A+ in school, and even A’s were hard to come by, but I never did work as well as this team has performed on this assignment."
"I am astounded having now watched all the 04/29 and 05/01 videos on top of the previous ones. It just leaves me shaking my head thinking how incredibly valuable this would have been to me last summer, but more importantly, how valuable, useful, and even life-saving these videos are to all the other ECTLC participants who have little if any computer experience. You have all done such an incredible job of simplifying these instructions and breaking them down into easy to understand bites. "
"The production quality is really great and I love the “new tricks” in the last 3 videos!!! I was wondering how you would address the mouse – WOW! Way better than I expected. "
"I can echo Michaels grade A++ just a great job. This will help hundreds of people that have had no computer experience to enter this new job market with the tools to succeed. Bravo great job."
“We needed to develop an operation plan and the students provided a helpful guide to running a basic version of our surfers healing camps without us being there. The overall impact was great, super helpful in the process of building new networks and chapters.”
“We needed to receive an expansion plan for our nonprofit. From the students research, we used the messaging regarding our mission statement and rebranding. We used the “next steps” for which high schools we should promote our work to. There were 15 different ideas for fundraising and we’ve implemented 6 of them. The research showing how our organization compares to other similar organizations was huge - it gave us a lot of credibility for potential donors."