myCSUSM
CSU Compliance Training
CSUSM is committed to pursuing its academic mission in compliance with established federal, state, and local rules, regulations, policies and procedures. By ensuring compliance, not only does our institution become a safer place to work and learn, but we also lower the risk of being financial penalized, including loss of funding for important research opportunities.
Many of the university's compliance trainings are required for all employees, while some are dependent upon an employee's responsibility and access.
Required Compliance Trainings
This course provides practical training for identifying, reporting, and prevention campus sexual violence, as well as assisting victims of sexual assault. Interactive case studies and videos provide engaging educational content that explains how to respond to known or suspected sexual violence, which includes sexual assault, dating violence, domestic violence, and stalking.
- Audience: All employees including student assistants
- Frequency: Annually
- Estimated time: 45 minutes
Disclosure:The content of this online training contains sensitive material involving sexual misconduct prevention. If you feel that this training will be traumatic for you to complete due to current or past experiences with this issue, please contact CSUSM's Advocate Avery Bather at advocates@csusm.edu or (760) 750-4915 (Extension #7) for confidential support and to request an alternative training.
This course is designated to raise awareness about workplace harassment and discrimination, and to foster a clear understanding of anti-discrimination laws. This course provides state-specific legal definitions of sexual violence, and describes victim protections, bystander intervention strategies, and school disciplinary proceedings.
- Audience: Non-supervising employees
- Frequency: Every 2 years
- Estimated time: 1 hour
Disclosure: The content of this online training contains sensitive material involving harassment prevention. If you feel that this training will be traumatic for you to complete due to current or past experiences with this issue, please contact CSUSM's Advocate Avery Bather at advocates@csusm.edu or (760) 750-4915 (Extension #7) for confidential support and to request an alternative training.
This course is designated to raise awareness about workplace harassment and discrimination, and to foster a clear understanding of anti-discrimination laws. This course provides state-specific legal definitions of sexual violence, and describes victim protections, bystander intervention strategies, and school disciplinary proceedings.
- Audience: Supervisors (including MPP's, staff leads, and employees who oversee student assistants)
- Frequency: Every 2 years
- Estimated time: 1 hour
Disclosure: The content of this online training contains sensitive material involving harassment prevention. If you feel that this training will be traumatic for you to complete due to current or past experiences with this issue, please contact CSUSM's Advocate Avery Bather at advocates@csusm.edu or (760) 750-4915 (Extension #7) for confidential support and to request an alternative training.
This course explains the importance of keeping private data secure, and provides steps that employees can take to maintain the security and confidentiality of private information.
- Audience: All employees
- Frequency: Annually for those with access to level 1 data; Every 3 years for all others
- Estimated time: 1 hour
Criteria Based Compliance Trainings
California State law mandates that designated employees must file a Statement of Economic Interest (Form 700) within 30 days of assuming their position and once a year thereafter.
Designated employees are likely to encounter decisions where a conflict of interest might arise. This course helps employees navigate such situations by explaining the relevant statuses, regulations, and CSU policies that govern their conduct.
- Audience: Designated employees, MPP's, ProCard holders, and Principal Investigators
- Frequency: Ever 2 years
- Estimated time: 25 minutes
The Clery Act is a federal law that requires colleges and universities to annually disclose campus crime and fire statistics, as well as security policies and procedures. This course educates employees about the laws that mandate reporting requirements and is critical to those who receive information about criminal activity, fires or missing students.
- Audience: Designated campus security authorities
- Frequency: Annually
- Estimated time: 15 minutes
This course contains information and acknowledgment that employees understand their responsibilities as a mandatory reporter of child abuse and neglect.
- Audience: Employees and volunteers with frequent, direct contact with minors
- Frequency: Once
- Estimated time: 45 minutes
This course was developed to reduce the risk of injuries and fatalities related to employees driving on university business.
- Audience: Employees and volunteers operating a vehicle for university business
- Frequency: Every 4 years
- Estimated time: 45 minutes
- Visit the Defensive Driving Program for course information.
The federal HIPAA law and regulations require that the CSU provide appropriate training for staff to protect the confidentiality of health care information and ensure compliance with HIPAA.
- Audience: Trainees, supervises, volunteers, or individuals with access to protected health information as part of their job duties
- Frequency: Annually
- Estimated time: 25 minutes
This course provides information on hiring considerations used within the CSU.
- Audience: Hiring manager and search committee participants
- Frequency: Bi-annually if participating on a search committee
- Estimated time: 30 minutes
NOTE: Participants who are not active employees at CSUSM will need to complete the course through LearnerWeb. Please email Andrea Wilson at awilson@csusm.edu to request access to the course in LearnerWeb.
CSU Learn: Frequently Asked Questions
- What is CSU Learn?
CSU Learn contains several required compliance training courses, and more than 75,000 online lessons, videos, e-books, and classes.
Available content includes, but is not limited to:
- Customer Service
- Microsoft Office
- Project Management
- Time Management
- Leading Teams
- Accounting and Finance Essentials
- Professional Effectiveness
- Difficult Conversations
- Verbal/Written Communications
- Many other useful lessons, e-books, and classes
- How can I login to CSU Learn?
Visit the csu.sumtotal.host and log in using your CSUSM credentials.
- Why must I take required online compliance courses?
The CSU requires that faculty, staff, and student employees take certain courses to comply with state and university requirements that are driven by federal law, state law or CSU policy. A majority of these courses will be automatically assigned and are required at various intervals listed above.
For further information regarding these laws and policies that make these courses required, we encourage you to learn more by visiting the Chancellor's Office website CSYOU Compliance Training for CSU Employees.
- I received an email asking me to complete a training that I have completed in the
past. Do I need to take this training again?Yes, some training must be renewed regularly. To retake a training, select "REGISTER AGAIN" and then hit the "START" button. If the option is available, select "RETAKE".
- I need to exit a course before completing it. How do I pick up where I left off?
Some courses feature a “RESUME” feature. Once the training has started again, simply select “RESUME” to pick up where you left off.
Some courses have a navigation panel that you can use to jump forward or back as needed. Note the name of the last sections you completed and, when you reopen the training, click on the section directly following that.
For other courses, your only option is to click forward through the pages or videos.
- I just completed an activity, but where do I print out my certificate?
All completed activities are available via the transcript tile on the dashboard.
In your transcripts, click the certificate icon next to your training course in order to print your certificate of completion.
- I went to transcript, but I don’t see my completed activity.
Change the drop-down option near the top of the window from “Date Range” to “ALL” to see all completed activities.
If you recently completed the training, please allow at least 30-60 minutes for your completion data to be processed and displayed in your transcript.
Refer to "I completed a course, but it’s not showing as 'complete'. What should I do?" for additional troubleshooting tips.
- Can I take my compliance training on my phone?
No, compliance content is not available by phone. However, compliance courses can be taken on a tablet via a native browser.
- I want to complete a career development course later; can I save it to my dashboard?
You can save courses to view or complete later by selecting the favorite icon next to the title of the course. Later, the course will be directly accessible from the “Recently Viewed” page, accessible from your dashboard.
- Whom should I contact with any other questions I have about CSU Learn?Human Resources can be contacted at hr@csusm.edu or at 760-750-4418.
- Looking for something else?
Are you looking for information on something else? Try exploring CSU Learn’s online help!
CSU Learn online help has hundreds of topics that can give you both an introductory and in-depth look at concepts and features that might be available to you.
Guidance on exploring Learning Opportunities.
CSU Learn: Troubleshooting
- Error Messages
I tried logging in to CSU Learn, but I received an error message on my web page (such as Status 404 – Not Found).
Please try clearing your cache and cookies.
Alternatively: Switch to a different browser or use incognito mode in your preferred web browser. (Chrome or Firefox work best).
For required compliance courses, you must first "REGISTER" (or "REGISTER AGAIN" if you have completed the course previously). The system will then allow you to "START" the training.
- I completed a course but it's not marking as "complete" OR the activity isn't launching.
These both commonly occur due to browser issues.
- Clear your browser cache, and then log back in to CSU Learn before attempting to troubleshoot. Alternatively, try using incognito mode in your preferred browser.
- For courses that are not showing as "complete," please allow at least 30-60 minutes for the system to update completion data. If it's still displaying as incomplete, then try the following options:
- When launching the training, ensure that you selected the “RETAKE” option. Retaking a training will successfully register your renewed completion in the system.
- If you selected the “REVIEW” button, the system will not register any renewed completion data for your training.
- Make sure you have pop-ups enabled for your CSU Learn website.
- Ensure that all sections of the training have been marked as “complete” within the training window.
- Click on all links provided within the training prior to closing the window.
- It may also be an issue with the activity itself. Contact HR and let them know about the problem for further assistance.
- View "How to Complete an Assigned Task"
- I can't find or access a particular page or perform a certain task.
Most pages and tasks are controlled by security permissions set by your administrator. If you are unable to do something, it is probably because you do not have the proper permissions. Contact Human Resources with the name of the page or task you would like to access.
- Additional recommendations:
- Chrome or Firefox browsers work best with CSU Learn.
- If your Browser causes errors, try clearing your cache and cookies.
- Alternatively, try switching to a different browser or using incognito mode.
- Enable pop-ups on your browser. CSU Learn utilizes pop-up windows for most training.
- When renewing a training, select register and then click the start button. If the option is available, select the restart option.
- In each training, click on every available link prior to closing the window in order to ensure that the system properly processes your completion data.
- Contact Human Resources for further assistance.
- Who is my system or learning administrator, and how do I contact them?Human Resources can be contacted at hr@csusm.edu or at 760-750-4418.