Password Setup

If you’re a high school dual-enrolled student taking CSUSM classes, follow these steps to set up your password. This is your second step into college systems. Without your password, you can't get into classes on Cougar Courses/Canvas or emails. 

Do this before your first class

Set up your student account to access everything at CSUSM, such as signing up for classes, accepting financial aid, receiving emails, accessing course materials, Wi-Fi and more.

Follow the steps below — it takes about 10 minutes.

two students sitting on a bench looking at a notebook

Step 1: Create a Password

Your CSUSM username and password allow you to log in to your student account. This is the same account you’ll use for classes, grades, emails and Wi-Fi.

👉 Set up your password

Step-by-step video

Tips:

- - Your password must be 15-32 characters.
  - Don't include personal information such as your first or last name, phone number or address.
  - Use a phrase you'll remember (like a sentence with no spaces). For example: ILoveSoccer6581.
  - Be sure to write this in a notebook or your phone for safekeeping, but keep it safe and out of sight from others.

Add Backup and Security Steps

Step 2: Add a Backup Email Address or Phone Number

If you forget your password, this step lets you reset it yourself without contacting Tech Support.

👉 Set up your recovery info

Tips:

- - Use your personal cellphone number or non-school email (like Gmail or Yahoo).
  - If you need more help, you can follow our guide on enrolling in self-service password reset.

Step 3: Turn On Extra Security

After you set a password, CSUSM uses a quick security check called two-step login. This ensures that it’s really you logging in and keeps your account safe from hackers.

You’ll get a pop-up on your phone to approve, or
You can enter a code from the Duo app.

If you haven't used the Duo app before, click the blue link below for instructions. 

👉 Set up the Duo app

Frequently Asked Questions

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What's my CSUSM email or username?
You should have received a welcome email to the personal account you used to apply. Your CSUSM email will be in this format: jsmith023@csusm.edu.
- Email: jsmith023@csusm.edu
- Username: jsmith023
I forgot my password. What should I do?
On the login page, click “Forgot Password” and enter your CSUSM email. A reset link will be sent to your backup email or phone (that’s why Step 2 is important!).
I can't log in to my school account. What should I do?
Try resetting your password. If you didn’t set up a backup phone or email in Step 2, you’ll need to call Tech Support for help.
How often do I need to change my password?
Once a year. You’ll start getting reminder emails 30 days before it expires. If you don’t change it, your account will be disabled until you reset it.
I don't own a phone. How can I log in?
You can request a Duo key fob from Tech Support or use a guardian’s phone.

Need help? Contact us:

- - Call: 760-750-4790
  - Email: techsupport@csusm.edu
  - Form: Duo contact form