Contact Us

Hours of Operation

Monday - Friday: 8:00am - 5:00pm

Closed Saturdays, Sundays & Campus Holidays

Service Desk Location: Kellogg Library 2nd floor entrance

 

Contact Us 

Call Us: 760-750-4790

Faculty & Staff: helpdesk@csusm.edu

Students: techsupport@csusm.edu

Classroom Support: labtechs@csusm.edu 

 

Helpdesk Teams Chat:  View instructions on how to access via Microsoft Teams. 

Click to join: 

Teams Help Desk Chat

 

Classroom & Computer Lab Support - 760-750-8651 (direct)

 

 

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We Are Here For You! 

Our Teams

Classroom Systems Support

• Our classroom team is critical to keeping technology running in the classrooms. Run by a mix of full-time staff and student assistants, this team aims to provide rapid response to classroom requests in addition to maintenance and upgrades throughout the campus.

Faculty & Staff Help Desk

• Operated by full-time staff, our staff support all faculty and staff offices throughout the campus.  This team offers support for a variety of technology, software, and hardware provided via the Technology Refresh Program.

Student Technology Help Desk

• The student technology is student-run, and is a central hub for students to seek support for a variety of technology needs, such as the accessing email, cougar courses, and resetting your password.
• Are you a student and are interested in joining our team? Please fill out an application!

Student Assistant Employment Opportunities

Training

• As technology rapidly shifts, our staff strive to provide in-person training for frequently-used applications.  Opportunities for training can be found on the training page.

Computer Refresh/Asset Management

• Asset management is an important function on campus.  Our staff record, track, and audit all campus computers for reporting and planning purposes.