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MANAGEMENT
Your  Account:
document iconmyCSUSM
cougar courses logoCOUGAR COURSES
email iconEMAIL
office iconMS OFFICE APPS
password iconPASSWORD
MANAGEMENT
Instructional and Information Technology Services (IITS)

Contact Us

Hours of Operation

Monday - Friday: 8:00am - 5:00pm
Closed Saturdays, Sundays & Campus Holidays
Service Desk Location: Kellogg Library 2nd floor entrance
 

Contact Us 

Call Us: 760-750-4790
Faculty & Staff: helpdesk@csusm.edu
Students: techsupport@csusm.edu
Classroom Support: labtechs@csusm.edu 
 
Classroom & Computer Lab Support - 760-750-8651 (direct)
 
 
 
 

We Are Here For You! 

Our Teams

Classroom Systems Support

  • Our classroom team is critical to keeping technology running in the classrooms. Run by a mix of full-time staff and student assistants, this team aims to provide rapid response to classroom requests in addition to maintenance and upgrades throughout the campus.

Faculty & Staff Help Desk

  • Operated by full-time staff, our staff support all faculty and staff offices throughout the campus.  This team offers support for a variety of technology, software, and hardware provided via the Technology Refresh Program.

Student Technology Help Desk

  • The student technology is student-run, and is a central hub for students to seek support for a variety of technology needs, such as the accessing email, cougar courses, and resetting your password.
  • Are you a student and are interested in joining our team? Please fill out an application!

Student Assistant Employment Opportunities

Training

  • As technology rapidly shifts, our staff strive to provide in-person training for frequently-used applications.  Opportunities for training can be found on the training page.

Computer Refresh/Asset Management

  • Asset management is an important function on campus.  Our staff record, track, and audit all campus computers for reporting and planning purposes.