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Qualtrics Guides

Need help with a feature in Qualtrics? View the extended Qualtrics Support Library.

Using Images and Videos in Qualtrics

Videos: If you embed a video in your Qualtrics form, it legally must have captions encoded before the form is active to users. Please contact the captioning service for assistance with this.

Images: If you use any images in your survey, they legally must have alternative text provided for them, which describes in words what the image displays.

For more help with alt-text, see the Qualtrics - Adding Alt-Text to a Graphic tutorial.

Check Your Form

Before distributing a survey, one should check the Survey Logic and Accessibility of the created form. This easy checker will help improve your form's functionality for users to interact with.

Qualtrics Add-Ons

Stats iQ Basics

The Stats iQ add-on has been enabled for campus faculty members. Check out the Stats Overview Guide.

Need Live Support?

General Qualtrics Support by a Qualtrics representative: 

  • Log in to the Support Center
  • Click "Sign in with SSO"
  • Type in "CSUSM" for the organization name and log in with your campus information
  • Select your support method - the chat feature is highly recommended!

Logging in is required for submitting Support Tickets to Qualtrics for security reasons.