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Qualtrics Guides

Need help with a feature in Qualtrics? View the extended Qualtrics Support Library.

Using Images and Videos in Qualtrics

Videos: If you embed a video in your Qualtrics form, it legally must have captions encoded before the form is active to users. Please contact the captioning service for assistance with this. You can now embed in Mediasite videos to your Qualtrics forms by embedding it in the HTML editor. Contact for assistance on Mediasite or captioning help.

Images: If you use any images in your survey, they legally must have alternative text provided for them, which describes in words what the image displays.

For more help with alt-text, see the Qualtrics - Adding Alt-Text to a Graphic tutorial.

Check Your Form

Before distributing a survey, one should check the Survey Logic and Accessibility of the created form. This easy checker will help improve your form's functionality for users to interact with.

Qualtrics Add-Ons

Stats iQ Basics

The Stats iQ add-on has been enabled for campus faculty members. Check out the Stats Overview Guide.

Need Live Support?

General Qualtrics Support by a Qualtrics representative: 

  • Log in to the Support Center
  • Click "Sign in with SSO"
  • Type in "CSUSM" for the organization name and log in with your campus information
  • Select your support method - the chat feature is highly recommended!

Logging in is required for submitting Support Tickets to Qualtrics for security reasons.