Support and Services
Featured Projects
Multi-Factor Authentication (MFA) (Completed)
Campus Phone Replacement (VoIP) (Active)
Constituent Relationship Mgmt (Salesforce) (Active)
eOneCard System (Suspended)
Notices
As of 9:15 on Jan. 20th, passphrases and DUO (MFA) are enforced for all students, staff, and faculty and across all CSUSM systems.
If you require assistance with your passphrase or with Duo, please contact the IITS Help Desk..
Helpdesk
Phone: 760.750.4790
Email: helpdesk@csusm.edu (fac-staff)
Email: techsupport@csusm.edu (students)
Chat: Helpdesk Teams Chat
(Instructions on how to access via Microsoft Teams)
Submit a Support Ticket
REMOTE hours of operations:
- Monday - Friday: 8:00am - 5:00pm
- Closed Saturdays/Sundays & Campus Holidays
ON-CAMPUS support is strictly by appointment only
Appointment availability will end on 12/17/20 and resume 01/11/21
- Monday - Thursday: 10:00am - 4:00pm
Technology Loans and Onsite Support
Complete the form if you need to borrow equipment or return equipment that is no longer needed/damaged or if you are in need of of an in-person appointment for repair/replacement of CSUSM technology.
Schedule an onsite appointment
Faculty/Staff Technology Purchases
If you are considering purchasing any technology for your home office, please first
visit our list of recommended equipment and learn more about the technology purchase
request process.
Recommended Equipment