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Email

Accessing Email for Faculty & Staff

CSUSM uses Microsoft Exchange for our Faculty and Staff email services using both the desktop and/or web version of Outlook.

If you are a new faculty or staff member, please contact the Faculty/Staff Help Desk at x4790 to schedule a time to set up your  Outlook email account on your campus computer.

When you are not at your campus computer, or if you are off campus, you can use the web version of Outlook (call Exchange Online) to view your email via a web browser(i.e., Chrome, Internet Explorer, Firefox, Safari or MS Edge).

Entering https://exchange.csusm.edu into a web browser, will get you a login box.  Enter your username followed by "@csusm.edu" (for example, jsmith@csusm.edu) in the Username box and your CSUSM password in the Password box.

  • How to request a new mailing list

    To create a new mailing list: visit the Adding/Maintaining A CSUSM Mailing List (ListServ) page.

    To join a mailing list (or request to join for those lists that require approval): send an email to the list subscription address, which will be in the form LISTNAME-join@csusm.edu. The subject and body of the message will be ignored, so it doesn't matter what you put there.

    To leave a mailing list: send an email to the list subscription address, which will be in the form LISTNAME-leave@csusm.edu.

  • How do I check emails sent to my quarantine folder?

    You can view quarantined emails at any time by visiting https://protection.office.com/?hash=/quarantine.  Emails in quarantine can be released to your inbox, reported as not junk, or you can simply leave them as-is.

    • Release to Inbox
      • The email will be sent to your inbox, and you will be able to access it
      • Use caution here – if it is marked as spam, there is a good chance it is spam or phishing and may be malicious or harmful.
    • Report as "Not Junk"
      • Microsoft will be notified that the email is not spam and in the future, it will be sent directly to your inbox.
    • Leave everything as is
      • Those emails will continue to be considered spam.
  • How to Block Unwanted Emails in Outlook

    Right-click on the Email one time. This will bring up a listing of options … choose "Junk Email". From there, select "Add Sender to Blocked Senders List."

    Outlook also lets you prevent Emails from an entire domain from getting into your inbox.  To do so, first open Outlook. 

    • Click on the Tools menu, then Options.
    • Choose the Preferences tab, then under Email, click on Junk Email. 
    • Click the Blocked Senders tab, then click Add.  In the box Enter an Email address or Internet domain name to be added to the list, enter the address you want added, then click OK (the domain would be the "@" sign plus anything that follows it).
  • How to identify Phishing emails

    The tell-tale sign of an email scam is when someone requests your username and password.  Simply put, do not respond to these types of emails.

    If you have any question about the validity of an email you receive, please contact the Faculty/Staff Help Desk at 760-750-4790.

    If you would like more information on Phishing, Please visit our Information Secuirty site regarding Phishing.

  • How do I setup an Out-of-Office reply?

    An out of office can be setup to automatically reply advising individuals that you are not in the office.  Microsoft provides multiple methods for configuring this in Outlook.

     If you help setting up your Out of Office, please call the Faculty Staff Help Desk at 760-750-4790.


 


  

Accessing Email for Students

Student email is managed by IITS, but is operated by Gmail (Google Apps for students).  Campus email is the primary communication platform for student and campus announcements.  It may also be used by your professor for information in your courses.  To access your account, please review the steps below.
  • Make sure you have already created your own password and have activated your campus username.
    • Your campus username will consist of the first 5 letters of your last name and 3 generated numbers. If your name has less than 5 letters, then your entire last name will be used.
    • Examples: rodri874, smith999 and may098
    • For instructions on how to change your password please go to the Username and Password page.
  • Go to www.gmail.com or http://mail.cougars.csusm.edu/
    • Type in your entire email address (including the @cougars.csusm.edu portion of the email address).
    • Example: cougar001@cougars.csusm.edu
  • Now enter in the password that you created for your campus account.  Once logged in, you will be taken to your email.

Student FAQ coming soon.

FAQ for Faculty & Staff
FAQ for Students