How-To Reset your Password Video
Forgot Username - If you forgot your campus username, please go to the campus homepage and use the search box in the top right hand corner of the page. Type in your name then hit enter, and a box appears (“Departments and People”) with your name and your campus username.
Forgot Password If you are unable to log in and you know your campus username, please go to the Change Password page and click on "Forgot Your Password." You will be asked to enter your username, and then answer your security questions. If you don't remember your security questions, please fill out our online Password Reset Request Form, and if your submission matches the information on-file with the university, we will be able to respond with a temporary password and instructions for creating your own password thereafter.
The campus has changed "your computer is locked" policy due to the number of unsuccessful attempts to login. A new "soft-lock" policy has been introduced in order to reduce the number of lockout attacks we've been seeing for the past few months. This change has been approved by the CISO.
The new policy is as follows:
It is important to read information on steps to change your password. Enrollment is required in order to setup the self service reset challenge questions whereby you can change you own password immediately.
You will receive email warnings before your password expires. These warnings will be sent on the following days:
All passwords must have the following to be valid:
We have an obligation to protect information stored on our computer systems from unauthorized
access. We require all Faculty and Staff members to change their password every 12
weeks (84 days).
If you still have not changed your password by the third warning, your account will be disabled -- you will not be able to log into your computer, your email, my.csusm.edu, and other university systems.
No. Sharing passwords is a violation of the Computer Equipment Access Policy. By sharing your password with anyone, you are giving that person access to your email, my.csusm.edu, and other confidential resources to which you have been granted access.
